Poor support and tutorials
This software is goofy. No training manual. 5 videos that are one year old. I don’t understand the credits and customer service is useless. Labrika seems to be in their own world. I’m sure it’s a good product, but the layout needs to be improved and Labrika should provide extensive videos, starting with the significance of the keywords and how they impact the credits.
The software pumps out a lot of technical information, but when it comes to the content optimization, the videos don’t help. I still don’t understand the credit/keywords system.
How about some easy to understand tool tips? Or better yet, an extensive description on each page?
Since AppSumo has a generous return policy, I’ll struggle with the program before I return Labrika.
Labrika
May 9, 2024Hello!
Thank you for your purchase.
We value our customers' opinions and would like to thank you for bringing this to our attention. We’ll strive to do better.
Please contact us if you have a comment, question, or additional needs with which we may help you.
Have a great day!