Lancepilot Reviews

3.9

3.91 stars
3.91 stars
105

Taco ratings

71
5
2
3
24
AskSumo

Customers are all about Lancepilot, praising its effective WhatsApp marketing campaigns, seamless tracking, and user-friendly CRM tools. There are a few hiccups like occasional bugs and support responsiveness, just small bumps on the road. Weighing the raves against the occasional grumbles, Lancepilot is hitting the mark and is a solid buy for those in need of a comprehensive WhatsApp marketing solution. With an overall rating of 4.1 and a 60-day money-back guarantee, it's worth giving Lancepilot a try and experience the benefits firsthand!

AI-powered summary of customer reviews
Showing 1 - 5 of 105 reviews
fred1980

Verified purchaser

Deals bought: 213Member since: May 2022
1 stars
1 stars
Mar 23, 2026

Scam

Another scam on appsumo, another one...
I'don't buy anymore on appsumo, sorry, waste of money now

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112955447087891661799

Verified purchaser

Deals bought: 8Member since: Aug 2024
1 stars
1 stars
Jan 16, 2026

Completely Unreliable and Broken

I've been extremely disappointed with Lance Pilot. The software is absolutely unreliable and riddled with bugs everywhere. Basic features that should work simply don't function properly.
What makes it worse is the complete lack of support. I've reached out multiple times about critical issues, but the support team never responds. It's like shouting into the void.
The platform feels half-finished and broken at every turn. For a tool that's supposed to streamline workflows, it's become nothing but a source of frustration and wasted time.
I cannot recommend Lance Pilot to anyone until they seriously fix their software and actually provide support to their paying customers. Save yourself the headache and look elsewhere.

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ron436

Verified purchaser

Deals bought: 2Member since: Feb 2025
1 stars
1 stars
Jan 15, 2026

Waste of time and money as they don't get back to you to solve problems

They said and did all the right things in the beginning to get you to buy. Now they've scammed everyone and made their money, you can't get hold of them.

I've contacted them various times since December via WhatsApp and had no response. This has been a total waste of my time and money.

Very disappointed with Appsumo in letting these people get away with this and losing my money.

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imkvno

Verified purchaser

Deals bought: 23Member since: Jul 2017
1 stars
1 stars
Jan 3, 2026

Very poor support, unreliable for business use

Bugs are inevitable with any software, I understand that. What’s unacceptable is the complete lack of support.

I’ve repeatedly asked for help through Lancepilot WhatsApp Chat (form on their website is not working) regarding critical issues, and each time I’ve been ignored. No follow-up, no resolution, no accountability. The situation has dragged on to the point where I’m now unable to launch any campaigns at all.

This is business-critical software. Downtime directly affects revenue, operations, and client trust. Lancepilot has proven to be unreliable, not because bugs exist, but because when things break, there is effectively no support.

If you’re running a serious business and need dependable campaign execution and responsive support, I would strongly advise looking elsewhere.

For Reference: Chat history with Lancepilot shown here > https://streamable.com/gf2puh

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enunciate

Verified purchaser

Deals bought: 3Member since: Mar 2023
1 stars
1 stars
Nov 28, 2025

No support from team

I purchased Lancepilot as a lifetime deal on AppSumo and have been using it for about one year. Initially, the product was usable, but recently the SaaS has technical issues, and the biggest problem is that the vendor has completely stopped responding.

I have raised multiple support requests, but there has been no reply, no fix, and no communication from the team. This is extremely disappointing, especially for a product sold as a lifetime deal, where at least basic support is expected.

As customers, we invest money trusting both the vendor and the AppSumo platform. When the vendor becomes inactive or unresponsive, it puts customers in a very difficult position.

I hope AppSumo will step in, review the vendor’s commitment, and take necessary action to protect users from non-supporting lifetime deal sellers.

Pros:

Good concept initially

Useful in early stages

Cons:

No support now

Vendor unresponsive

Unclear future of the product

I would advise new buyers to be cautious unless support and vendor activity are restored.

— Enunciate Academy

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