4.5
Taco ratings
Lancepilot offers robust features, seamless campaign scheduling, and powerful CRM tools. The detailed tracking feature provides valuable insights for informed decision-making. However, some users have faced minor issues with responsiveness and bugs. With an overall rating of 4.6 and a 60-day money-back guarantee, it's worth giving Lancepilot a try for effective WhatsApp marketing.
AI-powered summary of customer reviews
Verified purchaser
Excellent Marketing Solution
Lancepilot has completely transformed the way I manage WhatsApp marketing for my business. The tool is intuitive and packed with features, making it incredibly easy to create and send bulk messages while maintaining a personal touch. Its automation options save me countless hours, allowing me to focus on other aspects of my business. I also appreciate the detailed analytics, which helps me track campaign performance and optimize my strategies. If you’re looking for an efficient and user-friendly WhatsApp outreach solution, Lancepilot is an excellent choice.
istiakahmad
Jan 6, 2025Hi Shuvo, Thank you for such a thoughtful review! 😊 We're delighted to hear how Lancepilot has streamlined your WhatsApp marketing and helped save you time. It's amazing to know the analytics and automation features are making a difference for your business. We're here to support you as you grow. Wishing you continued success!
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Verified purchaser
This is the best product I’ve ever come across related to WhatsApp. Best support!
This is the best product I’ve ever come across related to WhatsApp. Their customer support is highly responsive and knowledgeable, promptly answering all queries during working hours. If WhatsApp dominates communication in your region, this is the perfect solution you should try!
istiakahmad
Dec 24, 2024Hi, thank you so much for your kind words! I'm thrilled to hear that you're enjoying the product and our support. We’re always here to help and are committed to providing the best service possible. We truly believe in the power of WhatsApp for communication, and we’re excited about the upcoming features that will help you scale even more. If you ever need anything, don’t hesitate to reach out....
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Verified purchaser
Evaluating Lancepilot Promises Unfulfilled and Red Flags Raised
My experience with Lancepilot has been less than satisfactory. The technical support is either non-responsive or takes days to reply, and when they do, the responses are generally unhelpful.
The founder has not implemented any updates since the launch, despite repeatedly promising that updates would arrive the following month. As of this writing, no updates have been made.
Moreover, the founder indirectly implies a partnership with Meta, but in reality, Lancepilot is merely a client of another company that is an actual Meta partner. I won't disclose the name here to avoid promoting them.
One major concern is the 20% markup, which is quite high even with a 5% discount for Tier 4. Most other partners offer services at Meta's standard pricing, making this markup problematic, especially since most Sumo-lings are agency owners.
After researching, I found companies offering better services at competitive prices. In my opinion, Lancepilot poses a red flag for both AppSumo and Sumo-lings alike.
There's an expectation that the founder will attack this review instead of being transparent with those who have invested their time and money. I hope Lancepilot is not one of those products where the intention is to gather as much money as possible and then disappear, but I fear that might be the case. I hope to be proven wrong.
istiakahmad
Dec 12, 2024Hi, I respectfully disagree with you and deny all of your acquisition. We are working day and night to make lancepilot perfect for thousands of our daily users. I am considering your perspective and review as a Intentional move and i am leaving the judgement to the public. Secondly, everything is mentioned in our deal page and website and if something is not aligned with your expectation then you...
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Verified purchaser
Tool Looks Promising Good Support
I have update my review after I have received support. It takes time and the whatsapp chat shows blue tick by default which makes us think that the founder has seen the message but not replying. Requesting you to make a community on slack and provide support there.
istiakahmad
Dec 12, 2024Hi there, We are loved by our customers for our world class support. Kindly contact me personally and i will personally provide you my time and effort and a world class experience. Looking forward to your message. Thanks again. 🙏
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Verified purchaser
No Updates and very bad support
No updates since the launch on Appsumo. Those who can refund, please do it as the support for this tool is horrible. The founder has not even added one update after the launch and he is keeping on extending that the updates would be coming next mouth, after 2 months, etc and now no response at all. There are 100s of other great similar softwares in the market, but I thought this could become one of them but not having any updates till date, its seem to be like a money grabber. Lacks hell a lot of features.as well The owner dont even have the courtesy to update us regarding the status of the updates. The roadmap remains the same from day 1. I am also ready to update my review once the owner has given a prompt reply for this review and update us on the updates and the reason for not doing anything in the platform yet. Hope others who have already purchased agrees to me.
istiakahmad
Dec 11, 2024Thank you for your feedback. I respectfully disagree with you. We believe in letting our software speak for itself, and it's clear that we have thousands of happy users daily. It's surprising to hear that you don’t find it capable, especially considering this.
Good things take time, and perfection isn't built overnight.
Just so you know, we already offer a free trial, so anyone can try...
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