Q: Error on free trial
I'm on free trial and I could not select a date for booking on the front-end. It hangs and I always get the "something went wrong..." error. After several attempts, I gave up. Please let me know if this is fixed so I can try again. Thanks!
114612189174713444541
Jan 11, 2025A: Hi!
We’ve identified the issue with your account—your service was set to a duration of 0, which caused a glitch in our UI. It shouldn’t be possible to set a service duration to 0, but it seems we missed this edge case 🙇
Thank you for bringing this to our attention! We’re working on a fix for the issue. In the meantime, we’ve updated your service duration to 30 minutes to prevent further problems. If you’d like it set to a different duration, please let us know through our in-app chat.
We appreciate your understanding!