Lapsula Reviews

4.5

4.50 stars
4.50 stars
34

Taco ratings

26
3
2
2
1
AskSumo

Lapsula has received positive feedback for its user-friendly interface, seamless appointment management, and responsive customer support. Some users have reported minor issues with email delivery and payment options. With a 4.5-star rating and 33 reviews, Lapsula seems to be a promising appointment management solution. Considering the 60-day money-back guarantee, it's worth giving it a try for those in need of an efficient appointment management solution.

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Showing 1 - 5 of 34 reviews
497000f64606480f9a3df99f45e83146

Verified purchaser

Deals bought: 10Member since: Oct 2012
3 stars
3 stars
Jul 16, 2026

Yeah, wouldn't buy it again

It's just ok. The gcal sync function works well, but customization of the calendar to match your branding is a pain and doesn't "stick" if you need to make a new embed and the removal of Lapsula branding (a toggle) in the pro version doesn't work. The embedded booking form still renders a "Powered by Lapsula" link in the footer of the embed and it's a pain to cover up because it's a cross-origin iframe to embed the forms. I have reported this "bug" and they haven't done anything to fix in the past few months. They updated the look and layout of the booking form and I am not a fan. So, yeah, I wouldn't buy it again. It is basically just like any other booking calendar out there. Keep looking if you want something on your own hosting instead of outside servers.

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sidewinder82

Verified purchaser

Deals bought: 7Member since: Feb 2024
4 stars
4 stars
Mar 3, 2026

Va bene per il momento

Per adesso do 4 stelle ma ho segnalato alcune cose da migliorare.

Founder Team
xvelasqu

xvelasqu

Mar 5, 2026

Thank you for your comment! 😄

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info2879T

Verified purchaser

Deals bought: 2Member since: Dec 2025
5 stars
5 stars
Feb 24, 2026

Exellent team

I had a great experience working with Lapsula. Their team provided prompt, clear, and effective assistance in helping me set up my integrations. They made what could have been a complicated process feel smooth and straightforward. I truly appreciate their responsiveness and professionalism. Thanks once again Xavi

Founder Team
xvelasqu

xvelasqu

Feb 25, 2026

We really appreciate your kind words and we are more than happy to help! 😄

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monikanabuco

Verified purchaser

Member since: Nov 2025
1 stars
1 stars
Dec 17, 2025

Customer Support needs to be prompt

Client tried to book Dec 17 because she could see it available on her end. On my end, Dec 17 was unavailable. Client book Dec 16 instead. After appt was booke,d the confirmation and schedule went to Dec 15 instead. Contacted Customer Support and still haven't heard from them.
Cancelling my service.

Founder Team
xvelasqu

xvelasqu

Dec 23, 2025

Hello Monika. We have replied to all of your tickets within hours, and I have even reached out personally on several occasions without a response. For this reason, I respectfully disagree with this rating and do not believe my team deserves it.

It seems you may not be receiving our messages. I would suggest trying an email provider other than Hotmail, as their filters often block incoming support...

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DiskreteWinde

Verified purchaser

Deals bought: 206Member since: Nov 2019
5 stars
5 stars
Dec 9, 2025

Very nice piece of software, really effortlessly manages appointment booking and payment

This app makes booking and paying for appointments very easy. It also allows you to automatically send the client a generated Zoom or Google Meet link in the response. I haven't tried those two last options yet, but I found it very, very easy to create a schedule and style the booking page for myself. There are no bells and whistles or complex additional features here; it's simply a choice of day, time, than payment, plus the possibility of asking extra questions in forms, if needed.
While Lapsula doesn't allow for extensive styling of the booking page, it's not crucially important—because this solution is, above all, incredibly simple for the user who needs to book and pay for the appointment. This makes it an ideal solution for anyone whose clients need the task made as easy as possible, such as individuals experiencing a mental health crisis. That's why, in my opinion, Lapsula is perfect for psychologists and therapists.
Additionally, the support is extremely helpful—thank you, I truly appreciate it!
I had a bit of a hustle with personalizing the login link, as a place where you do it is a bit non-intuitive and hard to find, but after reading the comments, I located the information. Once you know how to do it, it also turns out to be as simple, as other Lapsula elements.

The main takeaway is: Lapsula is incredibly simple for the end-user (client) to book and pay, maximizing ease of use, so it is perfect for professionals who need to minimize client effort (e.g., psychologists and therapists), making the process frictionless.

Founder Team
xvelasqu

xvelasqu

Dec 9, 2025

Thank you for your detailed review. We are glad that you are enjoying the app, and we are always here to help whenever you need us. 🚀

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