Q: Broken promises and unfair treatment of AppSumo users
You have effectively gutted the AppSumo plans and failed to honor your original commitments.
With your current pricing structure, how exactly are AppSumo users supposed to receive future feature updates? That was clearly part of the value proposition, and it now appears to have been abandoned.
There were already warning signs: first, you placed X integration behind a paywall, then introduced paid add-ons, and now those same add-ons are included in all your official plans except for AppSumo users. This is unfair.
At this point, it feels like AppSumo customers are being deliberately sidelined. I sincerely hope AppSumo steps in and issues refunds, because this situation is unacceptable.
Verified purchaser
🤔
Now they're trying to promote themselves under a different name, Zernio, on Producthunt.
https://www.producthunt.com/products/zernio
If you can, feel free to comment.
Verified purchaser
founder is a scammer took our money an walked away, and AS doesnt care ive reached out they dont want to give a refund even after reviews all clearly say the same story, that LTD was changed, now we have to pay for add ons all promised updates were a lie to take our money. Add a review on trust pilot