4.3
Taco ratings
Customers appreciate Launch Cart for its user-friendly interface, seamless integration with print-on-demand services, and robust features for setting up an ecommerce store. However, some users have highlighted the need for improvements in theme customization and additional integrations. Despite minor drawbacks, Launch Cart is a solid buy for those in need of a reliable ecommerce platform. Given the 60-day money-back guarantee, it's worth giving it a try.
AI-powered summary of customer reviews
Verified purchaser
No VAT in the price! Quite an oversight
It was fairly straightforward to set-up - but the way it handles VAT is a mess.
You can't include VAT in the price shown to customers and it doesn't factor it in for shipping which makes it not useable
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Verified purchaser
A great product with great people in the back end
This product is very great with great potential. More features are coming. I will suggest to add the translation feature: for example i would like to have a store in English and another in French.
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Verified purchaser
Not recommended
Not recommended, support not there. Contacted directly and through appsumo still no reply.
Tried contacting them since last year but still no reply through their official support email. Upgraded and never got access to full product.
Greg_LaunchCart
Nov 30, 2024Hey Faijaan,
Sorry to hear about this experience. I have checked our support system and do not see a ticket from you. So you must have the wrong support desk? Can you please share what email you would have used? I checked for this email faijaan@outlook.com
As far as an upgrade you tried, not sure what yto say when we have no details, and I would think if you already had an account your...
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Verified purchaser
Good but not Great, has potential but has too much focus on Launch CRM & other addon products
This is a good product that has great potential but it lacks in polish & completion. I have used it and it does for the most part work well for a truly Print on Demand shop but if you want to do subscriptions, or physical items you may want to be careful.
I have through multiple Q&A here before purchase and continue to read about how Launchcart is working on their Theme Editor, and Subscriptions, and etc but they still are not available. I was hoping after a year they would be but still show pending. You can review their own Launchcart Feedback website to see what has been posted there and when it was posted. https://feedback.launchcart.com/
They do have a Facebook group but it has a tendency to have a lot of promotion for persons who sell their website design services to other users or promote the Launchcart CRM or Launchcart Ads or Launchcart AI products sold separately. There does not seem to be an emphasis on developing the Launchcart Ecom features that the public wish to have. They do develop and improve the product it just seems as if they dont do the features that are most asked for by their members unfortunately. I am not sure if it is because then it will diminish the need for their other products they sell?
I also hope that in the future they also reduce the number of promo emails they send out to people when they join. When customers create accounts they automatically get weekly emails about all their other add on products every week, sometimes it is 4x per week, so be careful if you buy a higher Tier and have your clients under your account as a reseller as they will get a lot of emails unless they unsubscribe. It would be great if they can decrease that or at least upon signup as you if you want to be signed up for marketing emails and the volume than that would be acceptable.
It does have great promise so I am staying the course and will continue to use it as it does have value it just need to be improved upon & in a timely manner. Hopefully by 2025 this will be so. Overall if you need a basic ecommerce shopping software that saves you money with the 0% fee, you do digital products or pod then this would be a great fit just be very patient as many features are still pending after multiple years.
Greg_LaunchCart
Nov 25, 2024Thank you for your feedback—it’s always helpful to hear from our users as we continue to improve. I’d like to address a few of your points to provide clarity and insight.
Subscriptions and Physical Products:
While we don’t currently offer subscriptions as part of the standard e-commerce plan, we’ve intentionally included this feature in our Launch CRM plan for $97/month. Many users find this...
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Verified purchaser
Lacks important features
The founder talks about making revolution in ecommerce industry and irony is Launch Cart doesn't has option to migrate from WooCommerce or Shopify.
Not even has bulk importing and exporting of the products.
With LC you can only create new store, that too of handful products.
Overall, a bad purchase.
Greg_LaunchCart
Nov 25, 2024Thank you for your feedback! While we understand that migration capabilities are important to some users, it’s worth noting that only a small percentage (approximately 2-5%) of store owners ever migrate their stores from platforms like WooCommerce or Shopify. That said, we take all feedback seriously and are pleased to share that migration features, including bulk product importing and exporting,...
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