Launch Cart Reviews

4.2

4.28 stars
4.28 stars
39

Taco ratings

26
5
2
5
1
AskSumo

Customers appreciate Launch Cart for its user-friendly interface, seamless integration with print-on-demand services, and robust features for setting up an ecommerce store. However, some users have highlighted the need for improvements in theme customization and additional integrations. Despite minor drawbacks, Launch Cart is a solid buy for those in need of a reliable ecommerce platform. Given the 60-day money-back guarantee, it's worth giving it a try.

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Showing 1 - 5 of 39 reviews
NFCTechnology

Verified purchaser

Deals bought: 3Member since: Jul 2023
2 stars
2 stars
Jun 6, 2026

A stable eCommerce Platform

It does what it needs to but:
other languages but English are not supported... No real updates have been made besides adding an AI support chatbot to reduce personal.
Promoting Third Party integrations with OSI Tracker (an affiliate program platform) which is no longer existent.

If you want to really customize your store, you will need to handle code...THANK GOD for AI, if you reach out to them, they will send you to a LaunchCart expert which will cost you.

It was promising but this is a standalone project...It feels like the team just want to make money out of it but stopped ongoing development about 10 years ago...

And if they do have some updates in the backend...This means nothing to us users.

I logged in today, and found that some pages like Checkout page editor is now displaying a "Your Subscription has been Cancelled"....I believe it is definitely a bug. I reached out to support but got an AI chatbot that only responds to the first message. Even the chatbot is lazy and outdated 😄

So much for a 24/7 available Support...If you are not delivering this, take it off..
The FAQ accordion section on their main website doesn't work... They use a bunch of famous faces using their eCommerce platform but I doubt these are real...they all sell Trump Garments... And the stores look awful...Our store design beats all the stores they publish on their site.

Anyways, I hope they make it right and start showing more love to their product...I might consider updating my review in the future...if its near.

Otherwise, this is a storefront you will probably get frustrated with.

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pauls
paulsPLUS

Verified purchaser

Deals bought: 132Member since: May 2019
2 stars
2 stars
Dec 2, 2024

No VAT in the price! Quite an oversight

It was fairly straightforward to set-up - but the way it handles VAT is a mess.
You can't include VAT in the price shown to customers and it doesn't factor it in for shipping which makes it not useable

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Deut321112

Verified purchaser

Deals bought: 147Member since: Sep 2021
5 stars
5 stars
Nov 30, 2024

A great product with great people in the back end

This product is very great with great potential. More features are coming. I will suggest to add the translation feature: for example i would like to have a store in English and another in French.

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faijaan

Verified purchaser

Deals bought: 259Member since: Nov 2021
1 stars
1 stars
Nov 28, 2024

Not recommended

Not recommended, support not there. Contacted directly and through appsumo still no reply.

Tried contacting them since last year but still no reply through their official support email. Upgraded and never got access to full product.

Founder Team
Greg_LaunchCart

Greg_LaunchCart

Nov 30, 2024

Hey Faijaan,

Sorry to hear about this experience. I have checked our support system and do not see a ticket from you. So you must have the wrong support desk? Can you please share what email you would have used? I checked for this email [email protected]

As far as an upgrade you tried, not sure what yto say when we have no details, and I would think if you already had an account your...

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mak451
mak451PLUS

Verified purchaser

Deals bought: 89Member since: May 2021
3 stars
3 stars
Nov 24, 2024

Good but not Great, has potential but has too much focus on Launch CRM & other addon products

This is a good product that has great potential but it lacks in polish & completion. I have used it and it does for the most part work well for a truly Print on Demand shop but if you want to do subscriptions, or physical items you may want to be careful.

I have through multiple Q&A here before purchase and continue to read about how Launchcart is working on their Theme Editor, and Subscriptions, and etc but they still are not available. I was hoping after a year they would be but still show pending. You can review their own Launchcart Feedback website to see what has been posted there and when it was posted. https://feedback.launchcart.com/

They do have a Facebook group but it has a tendency to have a lot of promotion for persons who sell their website design services to other users or promote the Launchcart CRM or Launchcart Ads or Launchcart AI products sold separately. There does not seem to be an emphasis on developing the Launchcart Ecom features that the public wish to have. They do develop and improve the product it just seems as if they dont do the features that are most asked for by their members unfortunately. I am not sure if it is because then it will diminish the need for their other products they sell?

I also hope that in the future they also reduce the number of promo emails they send out to people when they join. When customers create accounts they automatically get weekly emails about all their other add on products every week, sometimes it is 4x per week, so be careful if you buy a higher Tier and have your clients under your account as a reseller as they will get a lot of emails unless they unsubscribe. It would be great if they can decrease that or at least upon signup as you if you want to be signed up for marketing emails and the volume than that would be acceptable.

It does have great promise so I am staying the course and will continue to use it as it does have value it just need to be improved upon & in a timely manner. Hopefully by 2025 this will be so. Overall if you need a basic ecommerce shopping software that saves you money with the 0% fee, you do digital products or pod then this would be a great fit just be very patient as many features are still pending after multiple years.

Founder Team
Greg_LaunchCart

Greg_LaunchCart

Nov 25, 2024

Thank you for your feedback—it’s always helpful to hear from our users as we continue to improve. I’d like to address a few of your points to provide clarity and insight.

Subscriptions and Physical Products:
While we don’t currently offer subscriptions as part of the standard e-commerce plan, we’ve intentionally included this feature in our Launch CRM plan for $97/month. Many users find this...

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