I need to get it changed in the backend to an email I actively use. - I’ve been trying several times to find help from support, and now I’m to you -

When I chat into support they tell me that there is no way to change it in the system. When I ask for options, they tell me I have to cancel and re-buy the program to do this.

This feels like a headache. Is there someone you can point me to who can change my email on the backend user table?

Hoping to not have to return the software and rebuy for such a simple fix. Any help would be appreciated.