The site itself is excellent, it has the potential to beat many advance LMS out there. However, when it comes to clear communication and expert help desk people, learnyst fails. I feel like there is no concrete plan to treat the existing users. For example, I wanted to upgrade my plan after using the site for the last 3 months, but when I reach out to the service, they said I need to continue with a monthly plan. But as I bought the plan initially using APPSUMO, I am now stuck at the basic plan without any way to use some advanced features like affiliation.
Firstly, the response by support is excellent. However, the advice and guidance is average because most of the time it's a link to their guidance document, which really did not answer my question anyway.
I even attended one of their live webinars. It was useful, but the focus was on how positive the product was without actually answering any of the "harder" questions being asked. What's the point of that?
Overall, it's very basic and by the time you add other bits (e.g., hosting videos on Vimeo), you may as well step up and go with a bigger player (e.g., Thinkific, Teachable etc).
As examples, the most frustrating aspects were the lack of metadata for course pages (useless), limitation in link addition on course pages, disconnect between website and learner side.
I think Learnyst has potential, however, at this stage for the price asked it's neither value for money nor functional.
Fairly good product, not the smoothest UI/UX, sadly no GDPR or ePrivacy compliance - shame
Product started off quite well. The UI/UX is not polished, feels like a few different systems patched together right now, but I guess this is a work in progress and will be great once unified.
Support articles are not so clear but managed to get setup, at this point I realised that the GDPR and PECR (ePrivacy) compliance was not good enough. So for anyone in the UK or EU forget about using this product.
Example: No way to link to privacy policy clearly from login form. Loads cookies without consent - GA etc, even when you haven't added your own Google Analytics code. Big no!
Sure this product will be useful outside of those regions, so worth a go.
Bought an LTD offer for the highest plan 2 days ago, but I have been unable to redeem my offer in Learnyst just because their platform thinks my email (which is functioning properly) is INVALID. My email ends with .ltd and yes I get that this is not a common domain, but I've been using this email with so many other bigger platforms, that I wonder what this PLATFORM'S problem is. Their customer support is super slow as well.
Was planning to use it for our employees, and if their platform cannot accept any emails ending with .ltd, then there's no point of me for purchasing this.
NOT JUST DISAPPOINTED, I WOULD'VE GIVEN THIS IS A NEGATIVE FIVE STAR IF I COULD. ALSO PISSED OFF AT APPSUMO. All they've done is pass it on to the customer support of Learnyst.
Verified purchaser
Service needs to be better
The site itself is excellent, it has the potential to beat many advance LMS out there. However, when it comes to clear communication and expert help desk people, learnyst fails. I feel like there is no concrete plan to treat the existing users. For example, I wanted to upgrade my plan after using the site for the last 3 months, but when I reach out to the service, they said I need to continue with a monthly plan. But as I bought the plan initially using APPSUMO, I am now stuck at the basic plan without any way to use some advanced features like affiliation.
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Verified purchaser
Very Basic
Used and tested for a couple of weeks.
Firstly, the response by support is excellent. However, the advice and guidance is average because most of the time it's a link to their guidance document, which really did not answer my question anyway.
I even attended one of their live webinars. It was useful, but the focus was on how positive the product was without actually answering any of the "harder" questions being asked. What's the point of that?
Overall, it's very basic and by the time you add other bits (e.g., hosting videos on Vimeo), you may as well step up and go with a bigger player (e.g., Thinkific, Teachable etc).
As examples, the most frustrating aspects were the lack of metadata for course pages (useless), limitation in link addition on course pages, disconnect between website and learner side.
I think Learnyst has potential, however, at this stage for the price asked it's neither value for money nor functional.
Thank you for letting me try it out.
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Verified purchaser
Fairly good product, not the smoothest UI/UX, sadly no GDPR or ePrivacy compliance - shame
Product started off quite well. The UI/UX is not polished, feels like a few different systems patched together right now, but I guess this is a work in progress and will be great once unified.
Support articles are not so clear but managed to get setup, at this point I realised that the GDPR and PECR (ePrivacy) compliance was not good enough. So for anyone in the UK or EU forget about using this product.
Example:
No way to link to privacy policy clearly from login form.
Loads cookies without consent - GA etc, even when you haven't added your own Google Analytics code. Big no!
Sure this product will be useful outside of those regions, so worth a go.
Share Learnyst
Verified purchaser
BEWARE!
Bought an LTD offer for the highest plan 2 days ago, but I have been unable to redeem my offer in Learnyst just because their platform thinks my email (which is functioning properly) is INVALID. My email ends with .ltd and yes I get that this is not a common domain, but I've been using this email with so many other bigger platforms, that I wonder what this PLATFORM'S problem is. Their customer support is super slow as well.
Was planning to use it for our employees, and if their platform cannot accept any emails ending with .ltd, then there's no point of me for purchasing this.
NOT JUST DISAPPOINTED, I WOULD'VE GIVEN THIS IS A NEGATIVE FIVE STAR IF I COULD. ALSO PISSED OFF AT APPSUMO. All they've done is pass it on to the customer support of Learnyst.
Share Learnyst
Verified purchaser
Learnyst is the best LMS of what I used till now
Learnyst is the best LMS of what I used till now
It's easy to use, with all features I need.
Great work and excellent support team.
Don't miss the deal :)
Ranjan_Learnyst
May 9, 2024Thank you. We are glad to hear your feedback :-)
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