Promised Contract Powerhouse, Delivered Half-Built — My Frustrating Experience with Legitt AI
I run Triangle Forces, a boutique management consultancy for the TIME sectors. I bought Legitt AI expecting an AI-driven contract assistant that drafts, analyzes, and tracks agreements. The product shows promise, its upload and metadata extraction are fast and useful, but key AI features are effectively locked for LTD buyers like me.
I purchased the Tier‑2 Individual AI Plan for clause analysis. The platform displays a “clause analysis” button, but it’s gated behind a “change of plans.” Legitt AI appears to be migrating features across plans without mapping LTD tiers to the new structure. That leaves early customers unclear about what they paid for and whether promised capabilities will ever become available. Support responses have been vague and noncommittal.
What works: somewhat clean UI and reliable extraction of parties, dates, and currencies, handy for triage. What doesn’t: clause-level risk scoring, AI recommendations, and integrations are restricted or unfinished for LTD purchasers. For a product sold on legal reliability, that lack of entitlement clarity is unacceptable.
Legitt AI is promising tech, but poor entitlement management. Not recommended for buyers who need reliable and useful clause/contract analysis.