LegittMate AI Questions

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Q: HI

Tier two:
- How many websites can we configure with this tool?
We have an API KEY of our CRM:
- Can you configure it for lead lending to our CRM?
- Can we remove the branding of LegittMate?
thanks

115321312426639062615Apr 16, 2025
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Founder Team
Ravi_LegittAI

Ravi_LegittAI

Apr 17, 2025

A: Hello There,

-- In tier 2, you can configure five websites. Each domain is considered as 1.
-- CRMs can be integrated. Please let us know, which CRM do you use.
-- Branding can be removed but it is available in Tier 3 and Tier 4. There is a setting where you have to simply turn it off.

Thanks, Ravi

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Q: Train with data from different domains

Hi there,

I started to train my agent and I love your tool. It's really easy to use.

I wanted to train my agent with stuff from different domains. Of course... frist it's important what on our own website is, but other domains can be also useful.

We sell products from partners. And I need to train the bot with information from the partner website for example.

But I can only add links from 1 domain and subdomains frim this domain.

Can you open it, that I can add different domains for the training?

Se_bastianPLUSApr 15, 2025
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Founder Team
Ravi_LegittAI

Ravi_LegittAI

Apr 16, 2025

A: Hello There,

This is by design. One bot for one domain so that responses are accurate. I understand your need however this will require separate effort for customization and some cost. You can email me at info@legittmateai.com if you are interested.

Regards,
Ravi

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Q: Code Script not working in wordpress site

Hey Ravi,
I have tested the platform and wanted to make the purchase, but as I also emailed you yesterday, the code is not working on the WordPress website. Please can you look into it please?

107885116680880289463PLUSApr 14, 2025
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Founder Team
Ravi_LegittAI

Ravi_LegittAI

Apr 14, 2025

A: Hello There,

Yes. We are looking into the issue. Give us a day. Will revert.
Regards,
Ravi

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Q: HI

In tier 1 how many website we can integarete with this tool.how we can remove thr branding of Legittmate from chat bot page like Powered by Legittmate. thanks

115321312426639062615Apr 14, 2025
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Founder Team
Ravi_LegittAI

Ravi_LegittAI

Apr 14, 2025

A: Hello There,

In tier 1 you can have one chatbot and 1 human agent. This can be used on one website. Branding can be removed only on tier 3 and tier 4 plans.

Thank you.
Regards,

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Q: Incorrect Email Hyperlink Formatting Issue

Hi,
I'm currently testing the platform and have noticed an issue where email addresses aren't being correctly formatted as hyperlinks. For instance, the email "support@domain.com" appears with only "domain.com" hyperlinked, which incorrectly redirects to the website instead of opening an email composition window as intended.

107885116680880289463PLUSApr 12, 2025
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Founder Team
Ravi_LegittAI

Ravi_LegittAI

Apr 14, 2025

A: Thank you for bringing this to our notice. We will work on it and get this fixed in next release.

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