At first we had some issues getting the Lerno bot to join the calls, but the team responded to our feedback and fixed that. We now have the analysis for one of the calls, and I have to say, it is amazing. I feel lucky that we got early access to this app. Even thought it's new it's already super useful since we can see a well-written summary of the conversation, and the pain points and concerns along with action items and next steps. On top of this, it also feedback report of what went well and suggested improvements. What's really great is that it includes exact quotes from the call as well. We also have the recording of the call and a transcript so you're getting a lot of value from this product. I'm excited to see how the Lerno team develops the platform. The window to buy this product has closed, but I still felt it important to leave this review once we got the system working. It deserves way more reviews and tons of 5 star reviews, so i thought I'd leave this feedback for anyone doing research on Lerno.