Unfortunately not up to par yet
Sadly whilst I see the potential this app has unfortunately it's had a few too many issues for us to trust it with recording important interviews moving forward.
Of five interviews we've attempted to record, on two our guest couldn't get the software to work meaning we had to last minute resort to Zoom with obvious poorer quality audio, two managed to work, and one interview, possibly out most important which we'd been waiting months to conduct fully glitched and we lost the interview. to their credit when we reached out we were supplied with incomplete mka files which we could then convert and redo certain sections that were missed but unfortunately it's just too unreliable for us to continue with.
We've requested a few 'how-to' help guides which we never saw however support generally replied within 24 hours and in the case of the lost interview was helpful.
I know what it's like to launch a product & think Listnr.FM has great potential but sadly it's unreliability just isn't a fit for us right now.
Anan_Listnrfm
May 9, 2024Hey Alexis,
Really appreciate your feedback! We took your feedback seriously and have fixed all the issues you've mentioned above!
I really recommend giving us another shot, maybe a test recording to give you more confidence :)
Please don't hesitate to reach out if you face any issues, I'll personally look into them.
Best,
Anan
anan@listnr.fm