I'm new to podcasting and purchased this as my foot in door to this space and to lower my overhead costs. This product had issues that continued to happened and then a migration occurred. After logging in I didn't have some of the same functions and emailed support numerous times with no responses. I reached out on Linkedin as well and was told to log in at listnr.ai. It still didn't work. I responded back on LI to no avail. I'm disappointed that this product doesn't work, I can't receive a refund, and the customer service is practically nonexistent.