LiveAgent Questions

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Q: when i speak to liveagent now they say appsumo users wont get the new features even we purchased the ALL inclusive deal

solutionsw3marketingMay 17, 2023
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Founder Team
QualityUnit

QualityUnit

May 14, 2024

A: Thank you for reaching out with your query regarding new features added to LiveAgent. We fully stand by our promise made during the AppSumo campaign. All our AppSumo customers continue to enjoy lifetime updates to all features included in the All-Inclusive Plan, even though, as you correctly noted, this plan is no longer being sold. It's important to note here that not selling a plan does not...

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Q: My code is invalid...

I purchased this deal and thought I had activated it. My whole family ended up getting sick with the flu for 2 weeks and I just now tried to activate it. It says that my code is invalid. I have emailed support, but am still waiting on a response. Can anyone help me activate my code?

On a side note, I think that such a short time limit on redemption is ridiculous. Especially on a LIFETIME offer. As entrepreneurs, we are so busy we are not always able to act on redemption and setting up new software. But I often buy deals if it's something I know I will need in the future. If you are going to put a time limit on redemption, it should be consistent between every sumo deal. It should really be 1 year from date of purchase, and no shorter than 6 months. IMO.

eric69Jan 17, 2019
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Q: I need a Code for LiveAgent if anyone this Has.

Appsumo. Can you Please put some of this App in briefcase,

sam4bizDec 28, 2018
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Q: How do I remove the branding in the chat window?

I see "Help desk software by LiveAgent" below the chat box. Thanks.

sinasylumPLUSDec 4, 2018
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Q: Does anyone have a code left to sell?

Somehow my order was stuck in the checkout as I only found out now - when I wanted to use it ;)

wagaboomNov 30, 2018
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