Name: Useful product for productivity
Item: LiveAgent
Rating: 5
Author: bima02

Group

Software

Product type

<h4><b>LiveAgent is a complete help desk that allows you to provide better customer service and be more efficient by bringing all your support tickets into one dashboard.</b></h4>

<p><div id="pdp-story-inline-video" class="story-inline-video"><iframe
  id="liveagent-rvid"
  width="560"
  height="315"
  src="https://www.youtube.com/embed/7KWMzWc8JAM"
  frameborder="0"
  allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture"
  allowfullscreen
  loadonscroll
></iframe>
</div></p>

<p>In your LiveAgent dashboard, you’ll have <b>multi-channel support for email</b>, <b>live chat</b> (customizable LiveAgent widget), <b>voice</b>, <b>and social pages</b>.</p>

<p>Yes, you read right. LiveAgent gives you access to <b>real-time chat</b> that will not only let you communicate with visitors but will also show you how many site visitors you have and where they are coming from.</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="liveagent-r4"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/live-chat-gif_1.gif?optimizer=gif"
                alt="Lifetime Access to LiveAgent"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/live-chat-gif_1.gif?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/live-chat-gif_1.gif?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/live-chat-gif_1.gif?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>

<p>You can <b>filter and prioritize</b> your dashboard to stay on top of what matters most.</p>

<p>All the conversations that come rolling in will be turned into tickets that can be assigned, merged, split, and tagged.</p>

<p>This new streamlined ticket process will result in a<b> better experience for you and your customers</b>.</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="liveagent-r1"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/liveagent-new-gif-ticket_1.gif?optimizer=gif"
                alt="Lifetime Access to LiveAgent"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/liveagent-new-gif-ticket_1.gif?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/liveagent-new-gif-ticket_1.gif?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/liveagent-new-gif-ticket_1.gif?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>

<p>LiveAgent has a built-in CRM that lets you <b>store customer info and previous ticket history</b>. (There’s even the ability to load more data from external CRMs/sources with API.)</p>

<p>You’ll also have a <b>support portal</b> where your customers can find answers to questions when you're not around. (You can even quickly link to articles while in a chat!)</p>

<p>And when you are around, you can decide what categories you are available to respond to. For example, if you want to only answer email tickets and your partner only wants to answer social media tickets, you can do that.</p>

<p>In addition, LiveAgent lets you <b>generate info on your team</b> like time spent on LiveAgent, number of tickets resolved, and other brag-worthy stats.</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="liveagent-r2"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/Image_2018-11-02_at_12.28.27_PM.png?optimizer=gif"
                alt="Lifetime Access to LiveAgent"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/Image_2018-11-02_at_12.28.27_PM.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/Image_2018-11-02_at_12.28.27_PM.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/Image_2018-11-02_at_12.28.27_PM.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>

<p>Businesses are nailing down their customer support with the LiveAgent All-Inclusive Plan, which includes:</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="liveagent-rfeatures"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/Image_2018-11-02_at_12.30.11_PM.png?optimizer=gif"
                alt="Lifetime Access to LiveAgent"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/Image_2018-11-02_at_12.30.11_PM.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/Image_2018-11-02_at_12.30.11_PM.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/Image_2018-11-02_at_12.30.11_PM.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>

<p>And even though you’d gladly shell out big bucks to consolidate your support tickets, you don’t have to today.</p>

<p>Sumo-lings, you can get lifetime access to this plan for just $59!</p><p><b><a href="https://appsumo.com/liveagent/buy" target="_blank">Improve your customer support now</a></b>!</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="liveagent-rq1"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/Image_2018-11-02_at_1.21.09_PM.png?optimizer=gif"
                alt="Lifetime Access to LiveAgent"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/Image_2018-11-02_at_1.21.09_PM.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/Image_2018-11-02_at_1.21.09_PM.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/Image_2018-11-02_at_1.21.09_PM.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>
<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="liveagent-rq2"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/Image_2018-11-02_at_1.21.23_PM.png?optimizer=gif"
                alt="Lifetime Access to LiveAgent"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/Image_2018-11-02_at_1.21.23_PM.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/Image_2018-11-02_at_1.21.23_PM.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/Image_2018-11-02_at_1.21.23_PM.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>

<p>There’s a good chance you’ve been looking for a platform to handle your customer support tickets.</p>

<p>But most of the options on the market focus on serving large enterprises.</p>

<p>With an emphasis on serving smaller businesses, <b>LiveAgent is more customizable and flexible</b> than the other tools.</p>

<p>And if you already using another platform, LiveAgent has an <b>automated migration</b> tool that makes some transitions seamless.</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="liveagent-r3"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/Image_2018-11-02_at_12.29.37_PM.png?optimizer=gif"
                alt="Lifetime Access to LiveAgent"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/Image_2018-11-02_at_12.29.37_PM.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/Image_2018-11-02_at_12.29.37_PM.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/Image_2018-11-02_at_12.29.37_PM.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>

<p>Providing good customer service and building long-term customer relationships is all about being reliable.</p>

<p>That means, not letting messages slip through the cracks.</p>

<p>Get lifetime access to the only customer service app you’ll ever need.</p>

<p><a href="https://appsumo.com/liveagent/buy" target="_blank"><b>Start using LiveAgent for just $59</b></a>!</p><p><b>P.S. Join Live Agent for a webinar on Thursday 11/8/18 @ <a href="https://zoom.us/webinar/register/WN_uZHCic3wTAqTF5Y5j_PC_Q" target="_blank">10am Vienna Time</a>&nbsp;or <a href="https://zoom.us/webinar/register/WN_-_eTOWajRKSj1nQuFIaV4w" target="_blank">10am CST</a></b></p>

LiveAgent

Share LiveAgent