Ey Fam! I'm so happy to tell you about LiveAgent! for me, the best app that AppSumo has given us in the last months!
When you're running a business online you really don't want to deal with questions, customer care and sales and lots of calls, fb messages, emails, etc. in different devices. You really want everything in one platform and this is what LiveAgent gives you!
The platform is super friendly and if you have problems, well… LiveAgent is your best, best, best agent. I mean, they work in customer care and they really take their job seriously! If you need customer care, they’ll be for you. You can’t do it? They’ll assist you! If you need step-by-step help, God, they’ll be there for you! Ask for Stan, he’s the best!
I don’t know if LiveAgent is the best name, I would call it LiveAngels or AngelAgents, because they’re going to make your life, your experience and your business a safer and easier place to work in. With LiveAgent you can manage your customer care in one platform, a customer site in which you can publish videos or FAQ to your customers so you don’t have to answer thousands of emails or messages with the same question! Have you ever lived something like this?
I run online courses. My first course had 50 persons and I really thought that it was going to be impossible to have a second online course with more people because the customer care requires time, patience and care. If you don’t offer it, bam! You lose your clients! This is not what you want. But no worries, LiveAgent will help you a lot!
Thank you a lot, LiveAgent! Love you <3