4.0
Taco ratings
The review summary should be: "Customers are all about Rating Captain Local, praising its efficient keyword tracking, intuitive dashboard, and responsive support. The AI-powered automations and keyword suggestions are top-notch. There are occasional hiccups like limited AI credit and occasional bugs, just small bumps on the road. Weighing the raves against the occasional grumbles, Rating Captain Local is hitting the mark and is a solid buy for those in need of local SEO tracking. Plus, with a 60-day money-back guarantee, it's worth giving it a try."
AI-powered summary of customer reviews
Verified purchaser
(a lot of) space for improvement
I was initially excited to discover Local Rank Tracker, as there's a real need for such a tool at a reasonable price point. However, the experience fell short of expectations.
Customer support first promised a French translation would be deployed. When I followed up later, they reversed their stance, saying it was no longer planned - this seriously damaged trust.
Multiple bugs made the tool difficult or sometimes impossible to use effectively.
Moreover, the credit system severely restricts usage: even at Tier 5, you're limited to 1,000 keywords with no option to add more. To expand beyond this, you must switch to a regular subscription, essentially negating the benefits of the lifetime deal (LTD) investment.
It's particularly disappointing because I had high hopes for this product.
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Verified purchaser
Amazing team!
I love Local Rank Tracker, not to mention the team of Pawel and Oskar are really great in helping me set up my business for success. I really appreciate you guys.
Mateusz_RatingCaptain
May 15, 2025That's great to hear! We're doing our best. Thanks for sharing the love! ❤️
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Verified purchaser
Loving Local Rank Tracker
I can login and grab a quick ranking of my clients, check out their competition and get an overall picture of the GMB in one place. Very glad I bought this software. Support is good, and roadmap is implemented!
PawelBurda
May 6, 2025Thanks a lot for the great feedback! 🙌
We're happy to hear you're getting real value from the Local Rank Tracker — having everything in one place makes a big difference when managing multiple clients. Also glad you’ve had a good experience with our support and that you’re seeing progress on the roadmap!
Appreciate you being on board! 🚀
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Verified purchaser
Rating Captain: Local Service business
Rating Captain has been a solid tool for helping us collect more reviews and keep track of feedback. It’s easy to use, and the automatic review requests save a ton of time. We’ve definitely noticed an uptick in reviews since we started using it, and it’s made a real difference in how we show up online. Overall, really happy with it and would recommend it to other businesses looking to grow their reputation.
PawelBurda
May 6, 2025Thank you so much for the awesome review! 🙏
It’s great to hear that Rating Captain is helping you collect more reviews and strengthen your online presence — that’s exactly what we aim for. We're thrilled it's made a real difference for your business, and we really appreciate the recommendation!
Thanks for being with us! 🚀
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Verified purchaser
Solid tool for local SEO tracking
Been using Rating Captain's Local Rank Tracker for a bit now and it does exactly what I need—clean interface, easy to track local keyword rankings, and simple reports for clients. Saves me time and keeps things organized. Great value if you're working with local businesses.
PawelBurda
May 6, 2025Thanks so much for the great review! 🙌
We're really glad to hear that the Local Rank Tracker is delivering exactly what you need — and that it's helping save time while keeping things clear for your clients. That’s exactly what we built it for!
Appreciate your support and happy to have you on board! 🚀
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