My account is bugged when trying to renew my plan, so I cannot reactivate my account, and therefore need support to manually correct this problem.

However, I asked in their support widget on site over a month ago and nothing, same for sending them an email.

I called the number on the website even, it is invalid and or disconnected.

I’m pretty irritated having to chase someone to buy their product, and to be honest this puts me off and if I felt more confident looking for tools would choose something else to use for my needs.