LongTailPro

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Member since: Jan 2023Deals bought: 1
1 stars
1 stars
Posted: Jan 12, 2023

Longtail pro costumer service does not exists and the product is really suck

I am not really happy with the product. The costumer service does NOT reply. I read a comment on Facebook from on longtail's site from someone who waits already since ONE YEAR for an answer. I guess this way is the only way to get the costumer service running. I NEED AN ANSWER TO MY QUESTION I SENT TO YOU GUYS. I find it really B A D not replying to your costumers. Your product is not really working. If I search for keywords I am not getting really a result. The app gives repeats only what I tiped in. 5 NEGATIVE TACOS!

Founder Team
Eric_LongTailPro

Eric_LongTailPro

May 14, 2024

Hi M777,

We do reply according to the order queries are received on queue. We however noted that most reviews saying the product doesn't work was more of not knowing how to use the product/service / tools correctly.

Please take the time to watch our tutorial video:
https://player.vimeo.com/video/439374993

You can also or SHOULD have emailed me directly ( eric@longtailpro.com ) for your question/s.

You can send me the keywords you were searching on so I can test the same on my end and provide you possible answers on what or how you can get better results.

We do hope you change your review once the issue has been resolved.

Best.

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