eriksteinmeyereriksteinmeyer
eriksteinmeyer
Sep 10, 2024

Q: Iframe triger on chat widget

HI! Nice idea! I have a CityGuide, and sometimes after dialog in video, need "transfer" user to other external specialized video, map, forms. Its possible a video presenter on finish or on trigger button show a iframe content?
In timeline presenter, have a stand by and action after x sec, in case of user not response ( back to start, play a hello video, etc?) tks

Founder Team
Milad_LouiseBot

Milad_LouiseBot

Sep 10, 2024

A: Hello eriksteinmeyer 👋,

To answer your question, our videobot is already integrated within an iFrame, which has the advantage of not impacting your website’s performance. Currently, you can use call-to-action buttons to redirect your users to other videos, other pages on your site or any other links. However, it’s not possible to open another iFrame within the videobot’s iFrame.

We suggest loading your successive videos directly into the videobot and using interactive buttons to navigate through your scenario. This ensures a smooth user journey.

As for the response time management, that's an excellent idea ✨! We’re adding it to our roadmap, and we hope you’ll be one of the first users to take advantage of this automatic replay option after a period of inactivity once it’s available 👌.

I hope I understood your request correctly 🙂.

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