A: Hi marcello50 👋,

Indeed, the request to use chatbots for generating quotes has been asked of us multiple times.

To begin, I would like to clarify one point: does the creation of your quotes require simple or complex calculations?

👉 If the calculations are simple, meaning just basic multiplication, AI bots can handle this perfectly. However, please note that AI bots won’t be able to send the quotes via email directly, but they can provide a price based on an Excel sheet you’ve previously uploaded into your knowledge base.

👉 On the other hand, if the calculations are more complex and involve specific conditions to consider, I would recommend using a text-based chatbot with the Scenario Builder. This will allow you to collect user information, call an external service to calculate the quote using the details provided in a lead form, for example. With this approach, you will have more control over the quote creation and its accuracy. Additionally, you can integrate the Make.com system to automatically send a quote summary via email to your client. This is a fully automated, end-to-end system, ensuring precision 😎.

Regarding your second question about conversation limits, you’re correct, there are no limits on text and video chatbots, which applies to the scenario we are discussing as well.

To summarize, I recommend using the Scenario Builder to manage your pricing and fully automate the quoting process without any conversation limits. While AI may seem more impressive, it doesn’t offer complete control over the conversations, especially for more complex quotes.

I hope I’ve addressed your questions. Feel free to reach out if you need any further clarification.

Talk to you soon ✨