Q: This versus FacePop
Hmmm, undecided. I like what I see but I think the integrations part is better on FacePop?
I could be wrong but I really have no clue what your restrictions mean. All I see in Facepop is a lot of UMLIMITED
So even taking your Tier3 is capped at what appears to be low volumes.
I also am totally confused what the 100Mb bit is and how that works.
Is there an explanatory guide of what your model and its limits mean?
Let me give you an example confusion.
Max Videos per bot - Unlimited but then you say Pop-up video chatbots (live) - 50
What are AI-based assistants (live) - 10 ???
Knowledge files - 20 of 100 MB per assistant - does this relate to the AI based assistants? This is super confusing what it means. And if it is what I think it is, e.g. space used for documents uploaded for the AI to learn from - these seem low
Milad_LouiseBot
Apr 7, 2025A: Hi 👋,
Thanks you for your interest!
You're right, FacePop is indeed an alternative to LouiseBot’s VideoBots. That said, LouiseBot also lets you work with variables, send custom messages, and take advantage of some other advanced features. The core comparison between LouiseBot and FacePop makes sense when it comes to VideoBots, and there are alternative products that focus specifically on this feature of LouiseBot.
However, LouiseBot is more than just a video chatbot tool, it’s a multibot platform. That means you can build not only interactive and flexible VideoBots, but also scenario-based chatbots, and AI-powered chatbots, with or without your own knowledge base.
Let me go over your other questions one by one:
👉 Up to 50 VideoBots with your Tier 3 plan
Each VideoBot can contain an unlimited number of videos. The way it works is that a VideoBot is a sequence of videos, with interactive buttons in between. So you can add as many videos as you need to build the user experience you want.
👉 The "20 files of 100 MB per assistant" limit
This means that each AI chatbot with a knowledge base can include up to 20 files, and each file can be up to 100 MB. That’s actually quite generous, for example, a 100MB PDF is already a large document, and you can upload 20 of those per AI chatbot.
👉 With your Tier 3 plan:
- You can create up to 5 AI chatbots WITH a knowledge base
- Up to 10 AI-ready chatbots (without a knowledge base)
- You can have up to 10 AI chatbots active at the same time
📌 Just to clarify:
In LouiseBot, an "AI chatbot" can be:
- An AI chatbot Ready to use (no knowledge base)
- An AI chatbot with knowledge
- A SiteScan chatbot
And when we talk about "live", we’re referring to the number of AI chatbots you can activate simultaneously in your LouiseBot Interface.
I hope this answers your questions, but if you need anything else, please don’t hesitate to reach out to us ✨.
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Verified purchaser
Thanks for that insight & response :) Okay so why would someone have more than one chatbot of any given type? does this mean that they cannot be comprehensive enough rolled into one of each type?
When we say with a knowledgebase - do we mean try to keep them topic specific and so relevant e.g. for business types?
Does a non KB one just use chat gpt and uses my own acc?
Verified purchaser
P.S. I have one business but with two brands on separate URL's - do I need two accounts or can I insert widgets onto each of the sites within the allowance?
Integrations - can I integrate with 3rd party CRM e.g. Fluent CRM? Fluent Booking & FLuent Forms? I need a solution to compliment the things I already do and I worry about fragmenting the data and customer information.
Many LouiseBot users are agencies, which is why they often use multiple chatbot types — even on the same site (e.g. one for support, one for lead capture, one for product guidance).
For knowledge base bots: you can either specialize them by topic or create a broader, more general one. It’s fully flexible.
Chatbots without a knowledge base are faster to set up, answer, high available and use general AI models (like ChatGPT, Anthropic, Gemini, our own Models, etc.), based on your queries.
You only need one account, and you can use your bots across multiple domains. If you're scaling with more bots and larger knowledge bases, Tier 3 is best. For two domains and one KB chatbot, Tier 2 is enough.
Regarding FluentCRM and FluentBooking, you can integrate Scenario-based chatbots with external tools using HTTP requests and webhooks. However, AI-powered chatbots do not support this kind of integration (yet).
I hope I’ve answered all your questions 🙂.