Hey there! 👋

I'm really sorry you had this experience — and honestly a bit puzzled, as I personally answer every support message and question here, usually within 24 hours.

I couldn't find a message from you in our inbox — could it have landed in a spam folder, or perhaps been sent through a different channel? Please reach out directly at [email protected] or via the chat widget in the app, and I'll take care of you right away.

I'd love the chance to turn this around for you. 🙏