I just submitted a review after receiving an email asking for one, and gave it a 3 because I can\u0027t use it, because it doesn\u0027t like my windows version. \u000a\u000aThen I tried to go back and edit it (BUT YOU CAN\u0027T EDIT), and give it a 1 because I just read someone else\u0027s review that said that it DOES NOT \u0022remove backgrounds from pictures and portraits...\u0022 \u000a\u000aIs This Correct??? that is 99% of WHY I Purchased it... \u000a\u000aIf that\u0027s the case I should just ask for a refund now...

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I just submitted a review after receiving an email asking for one, and gave it a 3 because I can\u0027t use it, because it doesn\u0027t like my windows version. \u000a\u000aThen I tried to go back and edit it (BUT YOU CAN\u0027T EDIT), and give it a 1 because I just read someone else\u0027s review that said that it DOES NOT \u0022remove backgrounds from pictures and portraits...\u0022 \u000a\u000aIs This Correct???  that is 99% of WHY I Purchased it... \u000a\u000aIf that\u0027s the case I should just ask for a refund now...

Helga_Skylum · Answer

Hi there,\u000aI apologize for the issues you had with Luminar. Better to reach our team directly, so we can figure it out. Look forward to hearing from you.

Helga_Skylum · Answer

One more thing: Portrait Background Removal tool is now present in Luminar Neo. If you are not sure how to access it, our team will be glad to help via e\u002Dmail :)

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