Q: Account Not Working

Hello

I bought AppSumo Tier 2 on Friday and have started setting up my account profile but have hit a snag. It should be an easy fix but needs you!

The new account has been set up with email address: xxxx@xxxx.com but the account continues to shows “free” and requires an upgrade to set it up. I wrote on Friday to your support / contact email address and here on Sunday I still haven't heard from anyone. its the same status. I respect your weekend but during a AppSumo Campaign, I'd think you'd be watching for things like this.

Can you fix this for me, please? Thanks!

holsenPLUSSep 14, 2025
Founder Team
Shubham_Lunacal.ai

Shubham_Lunacal.ai

Sep 14, 2025

A: Hey Howard, I have just reverted you on the email. I missed it initially, apologies for that!

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holsenholsenPLUS
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Posted: Sep 14, 2025

Thanks for the quick fix! Much appreciated.