Keep getting is this ERROR

We found a problem
ACTIVATION FAILED! It was not possible to activate the spreadsheet with the provided passkey. This may have happened for some reasons: a) you accessed the spreadsheet directly through a virtual network in the browser such as OneDrive, Dropbox or similar, the correct thing is to open the spreadsheet from a local folder on your computer; b) you have already reached the limit of computers your license allowed. If you need more information, access our help base (https:/ ajuda.luz.vc)