Verified purchaser
Where's MY product image?
Updated 5/15/26: 4 Tacos
My original review was based on initial attempts to use the product as I normally would. There was no real onboarding to instruct in the use of the software, or known pitfalls and ways to avoid them. The the initial attempts using the URL method, since most people with existing storefronts would be using that method, the system included small dimensioned thumbnail images from my store as well as the higher resolution detailed images. The support team and/or developers responded to my support inquiry and after reviewing my account and the images their system created, they were able to determine the issue and provide accurate images that retained my original product. They also explained the cause, which was similar to the response given here.
So, my recommendation is that you don't trust that their system, in its current form, will select the best, highest resolution images for your generated ads. Make sure to review any imported images and remove any low quality images after they have been imported from your site. However, I find this process to also be filled with bugs.
Without the ability to import the product via URL, or remove fuzzy images from the product information, this software is very limiting for me. It may hold promise of functionality, but it still seems to have a ways to go before it reaches that point.
Original Review: 1 Taco
Sure. The interface appears to be easy enough to use. Even I thought I could use it. Take your product page URL, paste it into the box, a couple of clicks and .. presto! You have ads promoting NOT YOUR PRODUCT. Seems like the AI is taking my product description, ignoring my product images, and creating its own version of my product. Well, I certainly can't take that and link it to my store's product page. Can we say "bait and switch" complaints? Reached out to support via their onsite chat, seems to be the only way listed on the site. We'll see what they say - if they even respond. So far, I don't know why anyone would rate this as a 5 out of 5. Maybe a 0.5 out of 5.
Puru_Govind
May 13, 2026Hi, sorry about this. You’re right, if the output does not use your actual product image, it’s not usable for a product ad.
Please send your product URL, generated output, and account email through the in-app chat. We’ll review it and reinstate credits for failed generations where the product is missing or clearly replaced.
A quick note: some agents work better when you upload a product image directly instead of relying only on the URL. The URL flow can extract product context, but for stronger product accuracy, direct product image input usually gives better results.
We’re actively improving product preservation and failed-generation reporting because this is critical for ecommerce ads.