Q: Hi; In your description you say that the deal includes all future plan updates, but reading through the ...
questions so far, you seem to say that, actually, all future plan updates are not included and that an annual renewal fee will be required to receive plan updates. So, which is it? Is it a LTD that includes all plan updates, or an annual plan that requires a renewal fee each year (albeit at a reduced price)?
Michael_MailMerge
May 15, 2024A: Hi Sumo-ling,
We appreciate your feedback! Our apologizes for the late answer!
The important thing to understand: there are not any plans (and therefore no any 'plan updates or renewals') and it's not any kind of subscription. There is a life-time license for the app. This license includes one year of product version updates and technical support. You can use the software without any limitation after this period is finished. But if you wish to get the newest version of the app and maintenance, renewal is required. The renewal costs 50% of the listed price ($4.99 for AppSumo customers) yearly. Hope this explanation makes the case clear, however, you are always welcome back with any further questions - we'll be glad to assist.