Purchased a Tier I license to test out the Mailead platform.

SUMMARY: Overall, I was able to connect multiple email inboxes, create a sequence campaign and send it out successfully. I have experienced several issues, however, and my overall opinion is that I do not feel confident relying 100% on this tool yet for cold outreach.

Here's what occurred:

✅ INITIAL SETUP - I completed the initial setup of my account successfully

✅ CONNECTING MAILBOXES - I connected two (Google Workspace) email inboxes successfully

✅ AUTOMATED WARMING - I enabled mailbox warming on each mailbox successfully

As a result, I began to see warming emails arrive in each inbox (and get sent out as well).
My understanding is that warming is done automatically between mailboxes belonging to other users of Mailead.

A few red flags 🚩🚩 for me about the warming:

• Several accounts encountered during warming were @gmail addresses (and not associated with a custom domain). These accounts had no visible data about an actual business name.

• Out of those using custom domains, a quick check of these showed 2 half-built/incomplete sites, 1 parked domain, 2 invalid domains (no website) and only one real, fully functional website.

My concern is that successful email warming may depend largely on the legitimacy of the businesses participating in it. If Mailead allows anyone and everyone on the platform, those who will use it to spam could result in providers starting to recognize and flag email mailboxes participating in Mailead's warming. This has been an issue with other similar platforms in the past.

✅ CAMPAIGN CREATION - I was able to create a 4-email campaign sequence successfully

✅ CONTACT IMPORT - I added several contacts through the Manual Upload tool, which seems to accept only First Name, Last Name and Email (and no other fields). I did not try the bulk upload method, but I would assume that this would allow you to upload additional fields (like Company, Company Website).

✅ CAMPAIGN SENDING - I was able to send a test campaign, using multiple email addresses of mine as contacts.

The emails were sent successfully using the IMAP connection to the connected Google Workspace mailboxes.

I did encounter the following issues:

❓EMAIL SIGNATURE FEATURE NOT WORKING - I set up email signatures directly in Mailead for each mailbox, but these were not added to any of my outgoing emails. I tried the support chatbot, which recommended I ensure that the “send emails as text-only (no HTML)” checkbox was disabled, which I did. Still, the signature was not added to outgoing emails.

❓UNIBOX NOT WORKING - Unibox is described as the central location for any responses you receive to your campaign emails. I tested this several times by responding to various campaign emails, but none of these showed up in the Unibox.

There is Support documentation available, but this was not sufficient to resolve the issues I encountered.

I do have some additional concerns:

❓LACK OF DIRECT SUPPORT - There is no visible place to submit a support ticket. The Intercom chat widget provides AI support first, then connects with an agent if needed. 3 hrs later and no response by a chat agent.

❓CANNOT ADD CONTACTS TO AN ALREADY-ACTIVE CAMPAIGN - Once a campaign has started, it is not currently possible to add additional contacts to it.

❓TYPOS THROUGHOUT PLATFORM AND DOCUMENTATION - While this is not a usability problem, it is a sign that the platform is likely in its early stages and probably has a small team

❓CANNOT MANUALLY MARK CONTACTS AS “VERIFIED” - I already verified all contacts using Million Verifier before import, but all of these now say “Email Verification Status > Not verified yet” with no way to change this.

CONCLUSION: This tool does successfully deliver the basic function for which it is needed: smoothly sending outbound emails using email mailboxes. That being said, I do not consider this platform stable/dependable enough to rely on over its larger, more established competitors yet.

I very much appreciate the work that goes into launching a tool like this, and I do hope the developers continue to strengthen and expand it into the future.

In terms of cost, a company could very easily make their money back on the highest tier very quickly if they are able to replace their monthly cold outreach platform costs with a Mailead LTD.

For now, I will continue to test it out but it is unlikely that we will be using it as our primary tool for outbound at this time.