Not Satisfied
The mail verification api is very subpar. It does not check for deliverability (which is the hard part). Just about anyone can check MX and DNS records with a simple Python script from ChatGPT.
I sent them an email regarding this issue, and they have not gotten back to me.
So, that's bad customer service as well. Now I am skeptical as to how good the rest of their offerings really is.
patricky
Jul 7, 2024Hello srikanth62,
Firstly I would like to apologize for the experience you have had with us. We understand you didn't receive the support you were looking for as looking through our records we have found that you emailed us at an email address that doesn't exist in our system.
Please note we offer live support on our website should you require help in real time as we would love to answer your query.
Regarding the email verification API, it is a free service we offer without needing to use our main product offering. So the system being free has limitations and isn't designed to be like many of the other email validation software out there that you would normally pay for. So whilst we understand your frustration, this verification API we offer is a basic verification for those reasons alone.
If there is any further help you require to rectify the issue and provide you with some closure, feel free to contact us on our website and we would love to talk to you about your concerns and issues.
Kind regards,
Patrick. Y