I’ve been testing Mailmunch.
The features are incredibly rich, even on the lowest tier, but man, the onboarding felt clunky. And the form builder? Far from good enough.

You basically only get two choices:
1. Stack layout: Everything stacks straight down, field by field.
2. Grid layout: Fields sit side-by-side until the row runs out of space.

And here is where the logic completely breaks.

If you have an email field and add a simple privacy checkbox, the submit button automatically gets pushed down to a new row. Why? Because the system locks the button to only sit next to a field when there is exactly one field in that row. The moment you add the consent checkbox, it counts as a second field.

The result? The button jumps down, and the layout looks messy.

I brought this up to the founder, but he didn’t seem very open-minded. Instead of listening and improving, he just tried to justify why it was built that way.

It’s a shame, because the platform has a lot of potential.
The support response time is great, and I have almost everything I need.

But to make this a killer product, they need to fix that form builder. Give us access to a public roadmap and a clear bug reporting system.

I would also love to see AI implemented to speed up the setup, especially for the automation part. Also be aware of data privacy🚨, as founder has access to your dashboard.

Fix the form builder, and this easily earns a strong 4 tacos.
Bring in AI and MCP integration, and it’s a solid 5 tacos from me.