Q: I've never used MailPoet, but whenever I have come across it in the WordPress community it's always been in a ...
very positive light, so this is a fantastic deal!
A few questions:
(1) I see that MailPoet supports transactional emails - great! However, I see that it only supports one email address in the to field and no cc's. Is that something that will change, or can I get around it with a bit of code behind the scenes? From time to time I have Gravity Form notifications set up with 2 or 3 recipients using cc/bcc, so it would be rather inconvenient if those stopped sending. Either MailPoet works with all mails sent by WP, or I'd need to stick with (mostly) Mailgun.
(2) are transactional email sends logged, with the send result (i.e. accepted or rejected by the receiving SMTP server)? Mailgun logs are super helpful for dealing with the inevitable "I never received the email" queries.
(3) in another response you stated that a transactional email address counts as a subscriber. If I send one transactional mail to one address once, how long is that address counted as a subscriber?
(4) the options for segments are rather limited. Are there plans to add segments based on usermeta fields or filters which would allow me to code whatever criteria I want for segments?
(5) what happens if I need more than 50k (i.e. 10 codes) subscribers? I see in some other posts you said that you'd announce something in 6 months, but that makes it rather hard for me to make a decision for some higher capacity clients. I don't need to know the exact detail but would it be based on increments over 50k, or a big price hike? e.g. if I need 55k, then paying a reasonable amount for the extra 5k is fine, but having to pay even a big discount of your normal pricing for 55k would be hard.
I see that Ninja forms integrates directly, and there's a third party plugin to cover Gravity forms. Since HappyForms is on AppSumo right now, hopefully they can be persuaded to integrate with MailPoet too :-)
Thank you for coming to AppSumo - I hope the end result for you as as good as this deal is for us!
Bruna_MailPoet
May 14, 2024A: Hello rowatt!
We're glad to know you've heard good things about us :)
So answering your questions:
1) That's correct, the MailPoet Sending Service method does not support CC at all. And unfortunately, we don't have any plans for fixing it anytime soon, but it was added to our feedback loop board, so we might add support for multiple recipients in the future.
If sending such emails to multiple recipients and CCs is important to your business case - you could potentially use a different sending method.
2) Unfortunately, they're not logged anywhere in the plugin or in your WordPress dashboard. You may want to check if by using the plugin WP Mail Logging, you'd see a log of transactional emails sent though. I believe it should work.
3) Users are permitted to send a reasonable amount of transactional emails until a certain limit. We do check for abuse, of course. But we haven’t had customers run into limits because of transactional email.
4) We can consider this for future improvements, please add it here: https://mailpoet.canny.io/feature-requests
I'd love to see segmentation by custom fields!
5) Yes, so our suggestion right now is that you purchase as many codes as you anticipate today since the prices are very good. Unfortunately, we haven't discussed yet about what the new deal would look like in the future, we're just willing to do it.
Verified purchaser
Thanks for your response Bruna.
Re. transactional emails - if there are no short term plans for being able to send to more than 1 address, and no logging, then MailPoet is not really a serious alternative to something like Mailgun. That's not a dealbreaker at all, but it would have been great if that could have been covered by MailPoet.
Re. segmentation, I really hope you can do something here soon. Without the ability to do simple interests/geography type segmentation, MailPoet isn't viable for many of my clients as a replacement to MailChimp (even the free MailChimp for smaller lists). I've posted something on your suggestions board.
Re. adding extra subscriber capacity, I do wish you guys could provide a bit more info. As I stated, I'm considering stacking to 50k for some clients, so "purchase as many codes as you anticipate today since the prices are very good" doesn't really help - I'd already be buying the maximum (and yes, the prices are really good!). To make the decision I'd really need some indication as to what happens over 50k - unless it's a significant discount over your standard pricing, it would likely be best for those clients to stick with MailChimp and others.