Frankly, if not for the fact that this was a well established plugin with 100K+ installs from the repo I would have passed as Unlimited Websites and emails with sending service does not sound sustainable. And I am not too worried about the Ban Hammer as I very CLOSELY monitor my clients, I remove the subscriber import/export menu options. MailPoet does not have all the latest automation features but has a solid newsletter sending feature, awesome delivery record and decent editor.

What I cannot get past is how you handled the jump from your old 2.0 to new 3.0 plugin and just dropped a major feature for absolutely no stated reason other than "we discussed it and decided not to support it". It can't be to limit capacity because you already have unlimited websites and emails. It is not a technical issue because there are fixes and hacks out there in the wild. Multisite is well established and very stable, can't be support issues? You even claimed it as a major feature back in the day https://www.mailpoet.com/blog/multisite-newsletter/

To me, it speaks to commitment to those who support you by purchasing your product and spreading the word, or maybe lack of commitment? What happens when you go from 3.0 to 4.0, would you drop another feature or walk back an AppSumo feature or promise?

Please consider fixing the issue (which is also a privacy and security issue) or at least put it on your roadmap. Doing that would show true commitment and I for one would max-stack the taco sauce out of it... the Sumolings would rise up and make this an AP all time seller! Without this, hard pass.

The Agency, WaaS'ers, Freelancers and FB LTDer's are watching and waiting for your answer (hint: please don't give the cut/paste answer we've all read up to this point).