I purchased this deal some time ago, and, thinking I could grow with the accounts, stacked 10 deals.

A couple of days ago, I went to set up the service on a new domain. The domain, brand new, new install of Wordpress and of MailPoet, had never been registered elsewhere.

I went to set up my first list, and added two email addresses that were my own. I was only able to confirm one email address. I sent a test email to that address; it was never received.

I then tried to reconfirm the other address; the reconfirmation was never received.

So I contacted support, and received a reply from Bruna, who at once said:

- that my domain had been suspended because it was deemed as "risky" (It's a new domain with no history, I had sent zero other emails from the domain other than the two test emails I sent to my own email addresses, that never even got sent by MailPoet in the first place,)
- that the reason for the suspension had nothing to do with my domain or the emails sent - but she couldn't tell me WHY there was a suspension because "spammers could get around it"
- that I should use a third party email service with MailPoet and that I should upgrade my plan in order to use that third party service with more than 1,000 subscribers

Why I'd do this instead of just using the third party service, I don't know, so that's what I'm going to do. They say I can use other domains on my account, but at the risk of sending less than two emails to my own email addresses as a test and then getting suspended, I'm not sure what the point is and I don't want to waste my time.

This is honestly the worst experience I have ever had dealing with any business online, ever.