I have been a long-time MailPoet customer, and snapped this deal up when it came along. I love the convenience of having everything in my WP dashboard, and so was willing to overlook the lack of other features such as automations etc.

But after getting shut down time after time after time - and always in the middle of a major event - I am through.

They don't tell you who sent in a spam complaint, which is very frustrating because I have NEVER added anyone to my list - they are all optin!

This means that someone else has full control over your business and you have no way to fight back.

And they never respond in a timely fashion - this means that you are unable to send out a newsletter for several days because they do not work weekends! If you have a suspension on Thursday - you will probably not hear anything from them until the following Tuesday.

I have gone from #1 fan to adios.