Q: I've purchased an ltd and the sequence feature does not work, I haven't been given any technical help ...
whatsoever, no instructions on how to use the software got contacted by Sergio and now he's vanished after the first email. how do i get help?
Andres_MailVibesHi saqib8,
We apologize for the delay in getting back to you, and for any frustration caused by the issues you experienced with Sequences. We're happy to let you know that our team has resolved the bug that was affecting the feature around the time you reached out, so Sequences should be working smoothly now.
We're sorry to hear that you didn't receive the technical support you needed at the time, and we'll do our best to make sure that doesn't happen again in the future. If you're still having any trouble with Sequences or any other feature of MailVibes, please don't hesitate to reach out to us and we'll be happy to assist you.
Thank you for your understanding, and we hope you have a great day!