Mailyser Questions

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Q: Is this company shutting down? Can't Access their site

I can't access their site anymore

welrinDec 11, 2024
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Founder Team
Pepe_Mailyser

Pepe_Mailyser

Jan 6, 2025

A: Hey guys! Sorry for the delay in the response... We have migrated to Mailyser.com as we have done a massive new product update.

Please log in using app.mailyser.com with your usual credentials!

Let me know if I can help with anything else

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Q: hi there, I bought the highest tier.

And want to add this to our service. But i noticed that it is not possible to give sub-users access to certain domains. Is subaccounts something you have on your roadmap to make it also attractive for agencies?

Second your other platform also looks very interesting. Is it something you bring to appsumo too in the near future?
looking forward to hear from you.

104588866851396471342PLUSFeb 5, 2024
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Q: Gmail and yahoo is updating the ways they handling business emails.

How can this app help?

ShopaholicPLUSFeb 2, 2024
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Q: What does 10 email and test actually mean?

JarrydPLUSJan 30, 2024
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Founder Team
Pepe_Mailyser

Pepe_Mailyser

May 14, 2024

A: You can test 10 email domains!

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Q: Connected an email account, initiated 2 test campaigns, and sent out one.

However,
1. Got a score for both even though sent emails on the 2nd one is zero. How?
2. Got recommendation to setup DMARC. great, done. What next?
3. Setup a third campaign and sent it out, no more recommendations.
4. Spam score in orange, what does that mean? I get in general it means could be better. What exactly?
4. What do I do next? Can't find documentation or videos on next steps
5. Reached out to support 24+ hours ago, no response. The "chat" is essentially a one-way email - you can't access what was already sent. Better off sending an email - either way you're not a getting a response. What is the turnaround time and what are your office hours?

210PLUSFeb 2, 2024
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Q: Hello.

I am thinking about purchasing tier 2. Because there is a limit of 40 domain checks per day, If I check 10 domains today and be left with 30, then tomorrow the system will reset back to 40 domain checks? Please clarify.

Mr_Daniel_Robert_FordJan 31, 2024
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Q: How are you guys connecting to Google now that IMAP and Less secure apps will no longer work?

Are you using an app password?

selledge04Jan 31, 2024
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Q: What exactly does "10 email and domain tests per day" mean?

eb9b0ca94fe442e1b6f97d103b66f3bePLUSJan 30, 2024
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Founder Team
Pepe_Mailyser

Pepe_Mailyser

May 14, 2024

A: It means you can test up to different 10 email and domains per day! 😁

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Q: Does your tool break down any deliverability or statistics based on the inbox provider, such as Gmail, ...

Verizon Media Group, Hotmail/Outlook, Apple, Office 365 etc?

ben6700Jan 30, 2024
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Founder Team
Pepe_Mailyser

Pepe_Mailyser

May 15, 2024

A: Hey Ben 😁

This is the next step in our roadmap - to be able to show a comprehensive breakdown of inbox placement per provider (similar to Glockapps) 🏎

Keep an eye out for our product releases 🚀

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Q: Are you planning on adding any sort of automated checks?

There are lots of tools like this but they all seem to depend on the user taking time to actively send an email test. Why can't that just be automated so we get a daily report of domain health and notified if any are on blacklists etc?

damien102PLUSJan 30, 2024
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Founder Team
Pepe_Mailyser

Pepe_Mailyser

May 15, 2024

A: Hi Damien ✌🏼

Yes absolutely, we have a very ambitious roadmap which we plan to kick off after we finish the deal with Appsumo and this is a feature we have talked about a lot 🚀

Keep an eye out for our product releases ✅

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Q: Hi, do I need a cold email tool for testing the emails?

Or can I use a tool like Mailchimp or Acumbamail to test the email deliverability before sending my campaigns? Thanks!

claudia1PLUSJan 30, 2024
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Founder Team
Pepe_Mailyser

Pepe_Mailyser

May 15, 2024

A: Hi ✌🏼!

You can use Mailchimp or Acumbamail to test out deliverability before sending out campaigns!

Any ESP works 🚀

Pepe

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Q: 2 days ago I did 2 email tests.

One of them I did it on the wrong way (I picked random e-mail addresses from the csv-list and not the first mailaddress).

1. I did not see a way to delete a test.
2. I did it 2 days ago, but still the dashboard shows: your remaininging email tests: 8.
When it is renewed every day it should show 10 (I have tier 1 - 10 test every day)
Now it looks I have 10 test a week or month or....
3. To see the total results of a test, there is a small button at the right of an email test 'View'. It took me some time to find this. This important button may be more vissible.

appletreePLUSJan 26, 2024
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Q: I've bought the Tier 2 plan.

I've created an account in Mailyser. But the plan that I've bought haven't shown yet in Subscription menu. Can someone assist me?

arne82Jan 19, 2024
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Founder Team
Pepe_Mailyser

Pepe_Mailyser

May 14, 2024

A: Sure! Can you please send an email to accounts@mailyser.io ?

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Q: How does this help with email authentication updates by Google?

jmglobioJan 18, 2024
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Founder Team
Pepe_Mailyser

Pepe_Mailyser

May 15, 2024

A: Hey ✌🏼!

Check our blog here: https://www.mailyser.io/post/new-updates-from-gmail-outlook-big-changes

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Q: I bought the product but I have no idea of how to log in?

Is there a login link?

alek.rusevJan 10, 2024
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Founder Team
Pepe_Mailyser

Pepe_Mailyser

May 15, 2024

A: Hi Alek!

Can you please specify? Did you try to login in our portal? You should have received an email confirming your email address after sign up 😁

Let me know if you still have a problem ✌🏼

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Q: Is inbox placement percentage for every email provider also included in your roadmap?

welrinJan 5, 2024
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Q: Can Mailchimp or MailerLite users also achieve the effectiveness of Mailyser?

110320641448918823110Jan 4, 2024
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Founder Team
Pepe_Mailyser

Pepe_Mailyser

May 15, 2024

A: Hey ✌🏼

Thanks for getting in touch. Aboslutely, Mailchimp and MailerLite users can use Mailyser to achieve the best deliverability on their campaigns 😁

In fact, we created this tool to be used in tandem with marketing tools such as Mailchimp 👻

With help in getting set up, watch the following loom: https://www.loom.com/share/c81bae9ada194438928407a91f3f306b

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Q: After logging into the app the screen has been blank now for a couple of days, i.

e. the app appears to be down and none of my messages to support have been replied to.
Is this normal?

71856ba6f5cf45bb9e788a8ce7af998ePLUSDec 22, 2023
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Founder Team
Pepe_Mailyser

Pepe_Mailyser

May 15, 2024

A: Hi!

Our app is working completely fine 😁

Let me know if you still have issues accessing - or send an email to accounts@mailyser.io 😁

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Q: Is there any type of roadmap or plan for this?

Wondering where it's going in the near future? I was hoping it would be more like Glock apps but for now it's very limited and doesn't give many actionable insights into where emails are landing for each provider.

Steven1272770Dec 25, 2023
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Founder Team
Pepe_Mailyser

Pepe_Mailyser

May 15, 2024

A: Hi Steven!

Thanks for getting in touch 😁

We have a roadmap which you can look at here: https://www.mailyser.io/about

The plan is to add multiple different email providers to be able to give users more information on where their email sare landing, SPAM scores and more ✌🏼

Our idea when launching the product was to create a more comprehensive tool than Glockapps, providing actionable insights into how to improve your email deliverability & reputation using the power of AI 🚀

Keep an eye on our page as we upload new features in 2024 🏎

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Q: Does Mailyser do automatic daily email domain health checks?

An example is that I manage a problem domain that the hosting company gets their IP blacklisted once every month or two and I have to notify them to rotate their IP address. I wish I could move away from them, but the customer refuses to move for various reasons that are important to them. I need to monitor this domain and email delivery status at least daily... Can Mailyser facilitate this kind of use?

ylluminateDec 28, 2023
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Founder Team
Pepe_Mailyser

Pepe_Mailyser

May 15, 2024

A: Hi ylluminate! ✌🏼

Mailyser can absolutely help you with this - it is in fact the perfect tool as it will let you know what blacklists you are on, giving you a direct link to be removed from them 🤠

We also helop flag any SPAM triggers your client may have, including DNS settings, email content and more ✌🏼

In terms of automatic daily domain checks, we do not offer this feature as of yet... you have to send an email to our network of contacts to be able to check it🏎

We give users the ability to test all of this with our network of +500 real emails. But fear not! If you want to test on a daily basis, you can send an email to the first 50 email addresses provided to you in the audience csv 🧿

Just make sure you always email the first "Mailyser" address you will find in the CSV

More info on how it works here: https://www.loom.com/share/c81bae9ada194438928407a91f3f306b

Thanks for getting in touch 😁

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