MakersHost - The Web Host for Makers and Doers: Plus exclusive Questions

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Q: Is there any chance of still being able double our package with the reviews on other sites you had mentioned before?

I wanted to do it while it was being offered, and I started but I made it to a part that asked me to upload a picture of my website and I didn't have one ready at the time as one of them was scheduled to go live at a later date. I was still playing around on the back end and learning what the service was capable of and I truly liked what I saw. If it's too late, that's okay because I am very happy with the deal I received. An opportunity to double it up is a no-brainer. I wish my site was planned to be live sooner. Thanks for everything you guys are doing.

truthavisionSep 7, 2022
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Q: Hi, We've been experiencing long wait times for ticket resolution.

Your site says that the Service Level Agreement is a priority 24hr. but we have experienced longer times than that and it is taking an unacceptable amount of time to resolve issues. I feel that the 24hr turnaround time on a ticket really should be a worst-case scenario and ticket response time has regularly exceeded that.

Please let me know what plans you have to meet (and hopefully exceed) your SLA. As it stands, we are finding ourselves in the position of having to find another solution for hosting because the service we are receiving reflects poorly on us.

I look forward to your comprehensive response.

Thanks,

themonkeysPLUSAug 9, 2022
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Q: I was planning to stack 10 codes but concered by not seeing any response from founders for last month.

Are you guys active?

upstreamPLUSMay 8, 2022
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Founder Team
DavidBraun

DavidBraun

May 14, 2024

A: Hi Manav, thank you for your question.

We've been busy working in the background on bringing new improvements and amping up the support capacity. Thank you for your patience as we get caught up on all the great questions here on AppSumo.

To answer your question: yes we're definitely active, as we prepare to transition out of the active AppSumo LTD offering and into annual plans instead.

Warmly,
David Braun

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Q: Oh no...

Is this deal already closed, also for Plus customers? Why wasn't there a countdown / final call?

JuliusPLUSMay 27, 2022
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Q: Hi, where do you have the server?

I mean the country for GDPR Shield | EU data privacy compliance
regards

leonardoplusApr 3, 2022
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Founder Team
DavidBraun

DavidBraun

May 14, 2024

A: Hi Leonardo, thank you for the question!

We have 2 origin server data centers. One in the UK and one in the US. You get to choose which data center you'd like to activate your package on. By default, it will be activated on the UK data center, as this gives you the foundation for being GDPR compliant. The UK has strict data privacy laws which are certified by the EU for GDPR compliance.

Warm regards,
David Braun

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Q: Is Squirrel Mail the only option for email?

julia.hardyMar 18, 2022
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Founder Team
DavidBraun

DavidBraun

May 14, 2024

A: Hi Julia, thank you for the question.

I'm not sure I understand your question fully. We have several email-related 1-click installs, ranging from webmail, to ticketing solutions, to crms, etc.
As for the mailboxes in your hosting packages, these are accessible via webmail (we use RoundCube for this), or through POP/IMAP, from which you can connect it to your email client of choice.

Warm regards,
David Braun

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Q: They seemed to stop responding.

I doubt they will continue. Better to refund this deal and look for something else.

SandraSumoMay 10, 2022
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Founder Team
DavidBraun

DavidBraun

May 15, 2024

A: Hi Simar, thank you for your questions both here and on the standard deal listing.

We've been busy working in the background on bringing new improvements and amping up the support capacity. Thank you for your patience as we get caught up on all the great questions here on AppSumo.

To answer your question: yes we're definitely active, as we prepare to transition out of the AppSumo lifetime offering and into annual plans instead. Stay tuned.

Warmly,
David Braun

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Q: This is an incredible purchase of 5 tacos.

I would like to comment on this offer that the truth was incredible.

I really recommend it as the service and support is so amazing and at a ridiculously low price...

At first I doubted if it would work for me and wow I am very excited to have all this good offer.

Thank you very much to the Markethost team, I give you 5 tacos.

programasdedisenoproMay 2, 2022
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Q: In regard to your unlimited plans: 1.

Is this a shared hosting offer?
2. Where are your servers located and can we choose a EU location?
3. How fast is your service in Eastern Europe (Bulgaria, Macedonia)?
4. Could you elaborate on the difference between 5 and 10 code plans?
5. Is email storage unlimited?
6. What kind of email spam protection do you offer?
7. What kind of Malware Scanning service do you use? Any WAF?
8. What kind of GDPR compliance do you offer? Any certificates?
9. What are your most popular upsells/add-ons?
10. Do you support Nginx, Mariadb?
11. Can we have different environments for different subaccounts (Nginx vs Apache, for example)? Can we have an ERP, eShop and WP sites within different environments?

Dr.DIFPLUSMar 17, 2022
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Founder Team
DavidBraun

DavidBraun

May 14, 2024

A: Hi Dr.DIF, thank you for these incredibly thoughtful and detailed questions!
I appreciate your patience in getting back to you. Allow me to answer below:

1. Yes this is a shared cloud hosting offer. The difference between this and standard cPanel shared hosting is that cPanel is restricted to running on a single server, meaning a busy โ€œneighbourโ€ could cause your site to slow down. Whereas MakersHostโ€™s cloud platform gives you access to the entire platform. It autoscales when things get busy, increasing resources where needed and ensuring your site will always run fast.

2. We have a data centre in the UK and in the US. Per default your package will be assigned the UK location. The data privacy laws of the UK are GDPR certified by the EU, so this is optimal for all our clients requiring GDPR compliance.

3. The short answer: itโ€™s fast. We have a data centre in the UK, as well as plenty of POPs on our global CDN, so you should have great performance in Bulgaria and Macedonia. The best would of course be to take it for a test run and convince yourself of the speeds first-hand.

4. Stacking 5 codes: you will have access to ONE control panel in which you will have unlimited resources (unlimited websites / domains / subdomains, unlimited mailboxes, bandwidth, storage, etc.).
Stacking 10 codes: you will have access to multiple control panels (of which you can give access to your clients). In each control panel one can create and host unlimited websites / domains / add-on domains / sub-domains, each also with unlimited features (mailboxes, bandwitdh, ssd storage etc).

5. On the 5x or 10x stacks youโ€™ll be able to create an unlimited number of 10GB mailboxes. There is an add-on option to increase the individual mailbox size, should you need more storage.

6. We have extensive spam protection, including adjustable content filters, strategic limiting of emails and recipients per 24h period, etc. We would also recommend setting up SPF and DKM records, as well as using tools like https://www.mail-tester.com/ to ensure your emails don't go to spam.
In order to protect our mail platform's excellent reputation, we also have a zero-tolerance spam policy and have a new inbox warmup mechanism in place, which prevents abuse.

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Q: Is there a limit on inodes?

b726572aed5441eeb5b2bc74b1f8394ePLUSApr 18, 2022
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Q: Hi, Is Django hosting included?

Nginx? Postgesql?

Best

Sumoling123456PLUSMar 30, 2022
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Founder Team
DavidBraun

DavidBraun

May 14, 2024

A: Hi and thanks for the question!

We run on NGINX and use MariaDB

Warmly,
David Braun

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Q: How is speed in Japan and China ?

Any firewall for those Countries as obstacle to access your website and services ?

questionApr 2, 2022
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Founder Team
DavidBraun

DavidBraun

May 14, 2024

A: Hi and thanks for your questions.

The speed in Japan should be fast as we have a CDN POP in Tokyo.
We block PR China by default due to the number of bots attacking sites hosted here. However, you can whitelist specific IP addresses within a hosting package which can grant access to Chinese IP's.

Warmly,
David Braun

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Q: Sumo-lings!

๐Ÿ‘‹โค๏ธ

I am David, serial entrepreneur, long-term Sumo-ling, and maker of MakersHost - the web host for makers and doers.

Together with the team, Iโ€™m excited to introduce MakersHost to the AppSumo community and give back to the place that has provided me with so much.

As makers (serial entrepreneurs, bootstrappers, digital creators, etc), weโ€™re in need of a solid, reliable, performant, and easy-to-use place to host our projects. Over the years Iโ€™ve tried almost every hosting provider out there, but there was always something just not quite right. In the end, I decided to create a home for makers to host their projects, a place that is easy to use, yet powerful and reliable.

Meet MakersHost: A web host running on state-of-the-art autoscaling cloud infrastructure, boasting global edge caching, highly optimized managed WordPress, 80+ one-click installs, free SSL certificates, free page builder, and lots more. It is designed with the maker in mind, catering to the unique needs and requirements of getting new projects launched fast. Being a team of makers ourselves, it is our goal to nurture and grow a community of makers around this.

โ“Is MakersHost going to last?
You need a reliable partner to host your next project. MakersHost is Backed by tech luminaries and industry veterans with over 25 years of experience (we work in partnership with 20iโ€™s industry-defining data center).
Despite being a new player, we are well funded and have covered all our server farm and infrastructure costs for the next 10 years upfront. So you can have peace of mind, and rest assured that we are in this for the long run.

โ“ Why are you on AppSumo?
The purpose of running this deal is to raise awareness for our brand and build a community of makers, who hopefully will get so much value out of this offering that they will feel compelled to spread the word. We have a plan in place to phase out of offering LTDs and transition into annual deals instead, so as to remain sustainable.

โ“๐Ÿ™‹โ€โ™‚๏ธ How to double ( 2X ) your limits of websites, custom domains, SSD storage, mailboxes, and databases?
๐Ÿ‘‰ We encourage you to try MakersHost out and write us an honest review about your experience with the product here: https://dsb.typeform.com/to/ceLMr72s and we'll be happy to double your monthly subscription limits, or donate $49 to charity โค๏ธ

My team and I are very excited about the deal. Let me know if you have any questions below. And if you love the deal then please do not forget to share your feedback. ๐Ÿ˜ ๐Ÿš€
Best,

David

P.S.: Probably self-explanatory, but thought Iโ€™d add this note for clarity: we only host legitimate, legal projects on our platform. If any site is found to be in violation of our terms, the account will be terminated and the amount paid forfeited.

DavidBraunPLUSMar 17, 2022
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Q: Hi, thank you for your previous reply, I have more questions.

1-Under the agency plan will mailboxes will be unlimited?
2-Since Iโ€™m from coming from Cpanel, do you provide assistance migrating to your servers , mainly Wordpress sites
3-Is Cron Jobs included?
4-Do you provide SSH access?
5-Can I setup resellers ?

Thanks for your time

graphicoxPLUSMar 29, 2022
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Founder Team
DavidBraun

DavidBraun

May 14, 2024

A: Hi graphicox, thank you for your follow-up.

1- Yes, the Agency Plan comes with unlimited mailboxes.

2- Yes, we provide assistance with migrations. If you're on the agency plan, you will also have access to our 1-click migration tool - so you will be able to self-serve automatic migrations from other cPanel hosting providers. If you get stuck, our support team is happy to jump in and assist.

3- Yes, corn jobs is included

4- Yes, we provide SSH access

5- We are not offering white-label, nor do we have a reseller checkout feature. However, if you offer hosting as part of your agency's service offerings, then you may bill your clients for it, using your regular agency billing and crm mechanisms.

Warm regards,
David Braun

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Q: I have already bought one code to try the host and it works pretty well so far.

Now I'd like to stack up the 10 codes, just buying the extra 9 to reach the Agency Level option. But I want to have it hosted on the US site rather than the UK as I got this first code. I couldn't select an option when redeeming the code, so the question is, would I be able to change the first code to US servers while redeeming the other 9 codes if I buy them now? Or how should I proceed to get the Agency Level hosted on US servers?

Thanks in advance

be1f8e3cf51b4ad781c2c9fc7f46d4bbPLUSApr 1, 2022
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Founder Team
DavidBraun

DavidBraun

May 14, 2024

A: Hi, great to hear that you're happy with our service so far.

Yes, we can transfer your initial package over to the US server along with your agency account when we activate that for you. This is an easy and straightforward process, - just mention that you want to migrate to the US when you redeem your remaining 9 codes, and our support team will take care of this for you.

Warm regards,
David Braun

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Q: David, do you plan to create more how-to videos?

Now in your YouTube channel is just 1 video from half year ago.

YakovskiPLUSApr 5, 2022
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Q: David, I believe there will be payment system connected to our Agency Account (and provided by you) that will ...

allow our clients to pay our Agency for the hosting?

For example: Client wants to order hosting. Pays us online and automatically gets the hosting account.

YakovskiPLUSApr 5, 2022
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Q: David, how you can convince us that you are not going to shut down after 2-3 years?

YakovskiPLUSApr 5, 2022
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Q: Hi David, hey are there limits on the email forwarders?

YakovskiPLUSApr 5, 2022
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Q: With a single code, could you explain possible use cases as to why I might use 30 databases with 10 websites?

When setting up Wordpress sites, I thought they only required just one database per site. Thanks.

DougLietzPLUSApr 2, 2022
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Founder Team
DavidBraun

DavidBraun

May 14, 2024

A: Hi Doug, thank you for the question!

There are several use cases as to why one might need more than 1 database per domain. The main reason being that we offer unlimited subdomains per domain. So for example, if you wanted to install several instances of WordPress on multiple subdomains, you would need a new database for each installation. Of course, WordPress is not the only PHP app that would require a database, so if you were to install several different apps on subdomains, that require their own databases, the same would apply.

Warm regards,
David Braun

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