MakersHost - The Web Host for Makers and Doers: Professional Plan Reviews

Urgent:

Has the company gone bankrupt by now? I raised a technical error ticket on 17/04/2024. They requested my AppSumo code, provided on 18/04/2024. On 24/04/2024, they asked for a screenshot confirming code redemption, which I promptly sent. Radio silence for days now from technical support. Urgent response needed as my website has been hosted here for two years since the AppSumo purchase.

The support is good, helped me to migrate from my old server to my makerhost account, done professionally and quick manner. The server performance is so far is good. Thanks

I love MakersHost. It answers all my needs. Everything works as expected and I am transferring all my websites.
I'm so glad I got this deal and believe you'll support the product and us over the long haul.

I purchased the lifetime deal with the understanding it included 'custom domains' and yet when I go into my acccount MakersHost want to charge me a fee each year for this. That was one big reason I purchased the lifetime plan. If you claim to be an alternative to GoDaddy, and offer a lifetime deal that includes '10 websites/custom domains'...how else are people meant to interpret this? I feel ripped off

That was severely disappointing...

after moving my domain to your hosting on Sunday evening I had problems and opened a support ticket on Monday.

It's now Thursday and I've had zero response from your support.

I'm now moving my domain elsewhere.

Thanks to AS for boarding a good offer from MakersHost and thanks for them in providing a genuine offer.

As I was new during the time of offer, was bit skeptical to buy, so bought only a single code, but its too late to realize I didn't stacked it.

I was using hosting services from another Appsumo offering. I decided to try MakersHost and was very impressed. Access speed to my sites has improved considerably (measured by GTMetrix), the configuration panel is simple and very similar to CPanel. The migration of sites from the old server was smooth, as I use a backup plugin on my sites. I think the database limit could be a little higher, but so far this hasn't been an issue for me. Another issue is that I couldn't install the free SSL certificate, I had to do everything through Cloudflare. I've been using MakersHost for over a month and I still haven't needed to use their customer service, I hope it's as good as the servers they provide for us. Based on the price I paid and what I'm getting so far, I'll give you five tacos.

I was using hosting services from another Appsumo offering. I decided to try MakersHost and was very impressed. Access speed to my sites has improved considerably (measured by GTMetrix), the configuration panel is simple and very similar to CPanel. The migration of sites from the old server was smooth, as I use a backup plugin on my sites. I think the database limit could be a little higher, but so far this hasn't been an issue for me. Another issue is that I couldn't install the free SSL certificate, I had to do everything through Cloudflare. I've been using MakersHost for over a month and I still haven't needed to use their customer service, I hope it's as good as the servers they provide for us. Based on the price I paid and what I'm getting so far, I'll give you five tacos.

Signed up and opened a ticket to be transferred to the US datacenter, it has now been over 20 hours and multiple requests for updates have been unanswered. If I get a followup shortly after posting this review that will be further worrisome because it would indicate to me the marketing channels are being watched more diligently than the support channels.

High promises, low quality
Will be looking to get a quick refund at this rate

The terms of the deal are undeniably awesome, but it makes one wonder if there might be something fishy going on. (This is not an accusation, just a fear!) The fact that they demand a credit card, which you are forced to save (😱😱😱!) before you can create your account severely adds to the smell of something fishy going on! There is no reason to demand a credit card since we already paid through AppSumo! And there is no justification in demanding that we save our credit card with you either, ever!

I'll update my review when I know more, one way or the other, but this is concerning.

My previous review was 5 stars. Now it's 2. What changed?
After testing them for a few months, I upgraded to 10 codes and moved actual client sites over. And some of the moved sites went down. There were problems at the cpanel level that took down sites (NOT problems with the site itself due to me). Since support replies in 20-24 hours, that means the sites were down an unacceptably long time. The SLA is too slow for revenue-generating sites, or for anyone to be able to keep their promises to their hosting clients.
Support is polite and hepful, but overburdened. For the past 5 months, it's only been one support agent (Valentin Lyong). How do you run a professional webhosting service with just one support agent? Valentin is very nice, but he's just one guy. And they are new at this. Luckily the infrastructure is provided by 20i, but support is provided by MakersHost. At this point I can only see putting hobby sites on MakersHost.
Backups are available, but not automatic. You have to trigger them yourself.
Optimization/speed settings are done per "package", so if you have a lower tier, then you can't fine-tune the optimizations per site.
I thought I could be self-sufficient on this, but when problems occur at the hosting/cpanel level, then you are at the mercy of a 24-hour response time. And if it can't be fixed in one message, then you're down for 48 hours, or 72 hours, etc.
Their strategy as stated above is to impress us so much that we recommend them to others. This only works if they can impress. I'm rooting for them, but I'm no longer convinced. Caveat Emptor.

A great AppSumo deal. I stacked 5 codes to unlock the Unlimited Package and the MakersHost team handled the code stacking and my request for US-based (Dallas) servers super quickly. I've been transferring all of my sites over to MakersHost from GoDaddy and the difference in performance is night and day. MakersHost US servers deliver page load speeds much faster than GD. Tech support is responsive to help tickets. The UI is straight forward and easy to use, although an option to set the landing page after login would be a nice touch in the future. This is definitely a 5-taco deal!

I only just purchased but I am already impressed with near-instant response to my set up questions.

I actually like their custom admin panel, which takes the clutter of cPanel out. Their panel is a little slow compared to cPanel but the thing I like most is everything is organized in a good way.

Their support is not super-fast, not even fast to be honest. I opened a support ticket and they have resolved the issue within 24 hours though. Quite friendly support system.

The only thing I didn't link is that you have to point your domain's name server to them to use their Free SSL system. But everywhere else these days people use cloudflare and point the domain to the server and still be able to dispatch a free SSL certificate (LetsEncrypt or others) as long as the A record properly points to the server. But in MakersHost, you have to change your domain's nameserver to their nameservers. This is heartbreaking for me. I really wish they change it and their Free SSL system works just like other shared hosting providers with/without cPanel.

-1 taco (maybe should be more) for backup system which is basically nonexistent. You have to manage backups other way what can be extra expenses, not small ones...
I created an empty wordpress, and backup is now an hour in some queue, I don't even expect it to finish anymore.
And "timeline backup"? That does absolutely nothing.

The site is very brief. There is no documentation, I found it on other hosts as this panel is used on many hosts it seems. Seems like StackCP is its name.

Otherwise it seems to have all what it should. BUT, based on mentioned facts, they don't have my trust, yet, so I would not host clients here.

I’ve tested Markershost, ensuring that the performance, speed and functionality of the platform are sufficient, and I was very surprised and happy with the outcome.

The UI of the portal is clean and easy to use/navigate.
All the basic features to manage my websites and/or emails are available and easy to set up and manage.

It is great to see that a CDN solution is included, enabling me to use the CDN on my websites, saving additional costs and integrations.

The usage of securing the platform is great, having the option to active/deactivate my FTP with a single click or even setting a timer is great and even the distribution of database servers from web servers is good to see. My server platform is in the UK region, which is also a good benefit with performance.

Support is great. I raised a few support tickets, and the assistance was amazing, very professional and helpful in resolving my questions.

I am very impressed with the speed and simplicity of the platform.

The process has been a learning curve. However, Valentin has helped me make the transition easier and always has time for my questions.

It took a little bit of a learning curve to get used to the control panel but once I got the hang of it was really easy. But the best part is the fully loaded security and optimization features. The CDN alone is more than worth the price. This is surely one of the best deals I have ever purchased on appsumo.