Hello,

I am exploring your tool for a WhatsApp-based initiative for an NGO project. The idea is to provide a toll-free WhatsApp number where users can inquire about specific topics or requests (e.g., guidelines, documents, or informational resources). Once they whatsapp text our number with a keyword or question, we plan to automate replies by sending them the relevant details or documents, fetched from an external database like Google Sheets or Airtable.

1) Automating responses based on specific keywords or phrases sent by users?
2) Fetching data dynamically from external databases or systems (e.g., document links, text snippets, or resources)?
3)Managing a toll-free WhatsApp number as the primary channel for outreach?