Q: Infos
Hi, I need some information:
- How many WhatsApp numbers can I connect? I have two.
- How many dashboards can I create?
- Is it possible to use agents who are trained on my company and automatically answer all questions?
- Can I automate the sending of a WhatsApp message 3 hours before a scheduled appointment?
- Can I connect WhatsApp with Facebook via Pabbly so that when a potential customer enters their information, they immediately receive a WhatsApp message and their data is saved in the internal CRM?
- Is it possible to modify the information in the CRM?
Thanks!
ManyContacts_Support
Oct 27, 2025A: Hi a.quartarone,
Thanks for your questions! Here’s a quick breakdown:
- WhatsApp numbers: You can currently connect one WhatsApp number per account. (We’ll support multiple numbers soon!)
- Dashboards: You can create unlimited dashboards to organize your chats, agents, and clients.
- AI agents: Yes! You can set up an AI agent trained on your company’s information to automatically answer client questions.
- Automations: You can absolutely schedule WhatsApp messages, such as sending one 3 hours before an appointment.
- Integrations (via Pabbly): Yes, you can connect WhatsApp with Facebook using Pabbly , when a lead submits their info, they can automatically get a WhatsApp message and their data will be added to your internal CRM.
- CRM editing: Yes, you can modify any information in the CRM whenever you need.
Best regards,
The ManyContacts Team
Hi, thanks a lot for the information! Just to clarify:
• How can I schedule an appointment with a customer (e.g., Monday, November 16th at 3 PM) and make sure they automatically receive a WhatsApp template message 3 hours before?
• I currently need to manage two different WhatsApp numbers. How can I do that if your app supports only one?
• Is the Italian language available for the menus and AI?
Hi, I have a few questions for you:
• Is there any discount available when recharging AI agent credits?
• Is there a video tutorial that explains how to connect with Odoo CRM?
• Can we customize the CRM fields — for example, by adding an address field, dropdown menus, or other custom information for each contact?
• How can I schedule an appointment with a customer (e.g., Monday, November 16th at 3 PM) and make sure they automatically receive a WhatsApp template message 3 hours before?
• I currently need to manage two different WhatsApp numbers — is that possible with your platform?
• Is the Italian language available for both the menus and the AI?