Q: SEVERAL QUESTIONS
1/ your tool allows me to schedule automatic follow-ups for new people who contact me on WhatsApp
2/ your IA can help filter interested people with the greatest potential to become buyers, offering them different responses based on their real interest
3/ I also wanted to know if there is any feature that allows me to:
• Add a tag
• Send to a different agent
• Collect their email
• Send different responses and links based on the topics this potential client is interested in.
IMPORTANT: I can set up automatic tracking for a new person who writes to me on WhatsApp and I reply to their first message and send them, for example, the information they ask for. However, it is very possible that I forget to follow up correctly. Can your app do this tracking even if I replied to the first WhatsApp message?
Thanks
ManyContacts_Support
Aug 18, 2025A: Hi, thanks a lot for your questions! Let me go one by one so it’s clear:
1- Yes, you can schedule automatic follow-ups when someone new contacts you on WhatsApp. That way you don’t lose track of any lead.
2- Our AI can definitely help filter conversations and give different answers depending on how interested the person really is.
3- About the features you mention:
- You can add tags to organize contacts.
- You can assign a chat to another agent if needed.
- You can ask and collect emails directly in the conversation.
- And you can send different replies/links based on what the client is looking for.
And regarding follow-ups after your first manual reply, yes, the system can still track and remind you, so you don’t have to worry about forgetting.
In short: you reply naturally, and ManyContacts helps you stay on top of everything else.
Any questions, do not hesitate on contacting via WhatsApp to our support team: +34 919019095