WhatsApp CRM by ManyContacts

Product details
SHARKY.ME

Verified purchaser

Deals bought: 811Member since: Feb 2011
1 stars
1 stars
Sep 4, 2023

👎too few agents - bad ux - and account was locked

it was useful but ux was bad and there was some confusion all of a sudden the account was locked because we had more than 2 agents for our account. So people you add are not "users" but "agents".

There was no way to remove them and no way to access important messages. Really bad experience, Why not just not allow adding additional users but instead lock up the account? Def not have much trust in this app and trying to find an alternative if possible.

Founder Team
ManyContacts_Support

ManyContacts_Support

May 9, 2024

Thank you for leaving us your honest feedback! This is helpful to know and important for us to improve our product. We have correct this issue, and now, if you try to add a 3rd agent, a popup with a reminder will appear so you are aware that only 2 agents can be added.

Nonetheless, if you need more agents, we have other plans! If you need more information, do not hesitate on contacting us +34 91 90 19 095

We appreciate your support and hope we can do better to meet your needs going forward.

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