RECURRING BUNDLE NEEDS CLARIFICATION\u000a\u000aPlease create a very clear statement that defines both the cost and benefits of each option to buy additional credits.\u000a\u000aMarket Muse wrote that we have three options for buying additional credits:\u000a\u000a 1). A one\u002Dtime credit for $25 per credit,\u000a 2). A bundle consisting of five monthly recurring credits and one user for $99/mo, and\u000a 3). A bundle consisting of ten monthly recurring credits for $99/month.\u000a\u000aI have no idea what (2) and (3) actually mean. Let\u0027s take them in order.\u000a\u000a2). \u0022Five monthly recurring credits and one user for $99/month\u0022. This sentence really says that we get two things for $99/month: (a) five monthly recurring credits and (b) one user.\u000a\u000a\u002D\u002D Does 2(a) mean that I have to pay $99 every month and, for that cost, get 5 \u0022new\u0022 credits every month that expire at the end of the month if not used, replaced by 5 new credits the following month when I pay another $99? In other words, when I commit to pay $99/month, I get a 20% discount off the $25/credit unit cost and get 5 credits for $99 instead of $125 \u002D\u002D but I have to agree to pay $99/mo?\u000a\u000a\u002D\u002D Does 2(b) mean that when I pay $99 every month, in addition to what I get in 2(a), I also get a second user on the account?\u000a\u000a3) \u0022Ten monthly recurring credits for $99/month\u0022 \u002D\u002D is this a typo, because 2(a) says I get five monthly recurring credits for $99/mo?\u000a\u000aPlease clarify your offer. Thanks.

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RECURRING BUNDLE NEEDS CLARIFICATION\u000a\u000aPlease create a very clear statement that defines both the cost and benefits of each option to buy additional credits.\u000a\u000aMarket Muse wrote that we have three options for buying additional credits:\u000a\u000a   1).  A one\u002Dtime credit for $25 per credit,\u000a   2).  A bundle consisting of five monthly recurring credits and one user for $99/mo, and\u000a   3).  A bundle consisting of ten monthly recurring credits for $99/month.\u000a\u000aI have no idea what (2) and (3) actually mean.  Let\u0027s take them in order.\u000a\u000a2). \u0022Five monthly recurring credits and one user for $99/month\u0022. This sentence really says that we get two things for $99/month: (a) five monthly recurring credits and (b) one user.\u000a\u000a\u002D\u002D Does 2(a) mean that I have to pay $99 every month and, for that cost, get 5 \u0022new\u0022 credits every month that expire at the end of the month if not used, replaced by 5 new credits the following month when I pay another $99?  In other words, when I commit to pay $99/month, I get a 20% discount off the $25/credit unit cost and get 5 credits for $99 instead of $125 \u002D\u002D but I have to agree to pay $99/mo?\u000a\u000a\u002D\u002D Does 2(b) mean that when I pay $99 every month, in addition to what I get in 2(a), I also get a second user on the account?\u000a\u000a3)  \u0022Ten monthly recurring credits for $99/month\u0022 \u002D\u002D is this a typo, because 2(a) says I get five monthly recurring credits for $99/mo?\u000a\u000aPlease clarify your offer.  Thanks.

Elizabeth_MarketMuse · Answer

Hi dave82 — I’m happy to answer your questions about the bundles:\u000a\u000aFor this bundle “5 monthly recurring credits and 1 user for $99/mo”\u000a\u002D The recurring credits reset each month (they don’t roll over). \u000a\u002D Yes, you get 5 recurring credits AND an extra user.\u000a\u000aFor this bundle “10 monthly recurring credits for $99/month”\u000a\u002D No, this isn’t a typo!\u000a\u000aHope that helps.

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