I am inclined to this this is a dead app. I today tried to activate another code, no luck. This time it asked for a 'license key' of which I never have. So I did a password/license key reset and the result turned back that the user id does not exist in the system aka my account has been deleted from the system?

And no, I did not get any help or support in the original issue when I first emailed both them and appsumo. He replied on here further below but no follow up on email or help with the issue.