I am just checking out some of your newer features, which I guess original supporters do not get to benefit from, but you actually took away a feature that you had provided, and I'm a bit upset by it since I use this in business. The original deal allowed the custom favicon, now my client sees your color rocks glass icon, which makes no sense when you allow a custom domain, and a branded top-left logo. WHY? I kind of understand pushing me to upgrade for new features -- (EXCEPT you would NOT be where you are now without us - the original buyers, so it's a bit of a slap) - but help me understand the reason a benefit I had access to was removed! I'm sort of mifffed about it. You were one of the relatively few "good" AppSumo purchases that I've been happy to have made.
A: The Pro plan includes: White Label - Custom URL/Domain, Custom branding such as Custom logo, Custom logo link, Custom colors, and Custom navigation.
The favicon was introduced later on along with custom featured image when you share the Brandy link. This is part of the White Label Sharing features in our Agency plan. The favicon would be in the tabs in your browsers, you still get access to...
You definitely provided favicon customization at one point - then took it away. I don't appreciate that. So unfortunately (for us both I guess) I won't be upgrading. I do (and did) my part in your growth journey by buying on AppSumo to help you get your head start. Your work is to make new clients to pay montly. It's a shame to try to force us who helped you to get where you are now into upgrade.
Q: Can I display details about how colors should be used?
So I just purchased the tool and I am kind of lukewarm on it. Primary because I am unsure of how primary versus secondary versus tertiary colors are meant to be stored. Also, how can a person tell how a color should be used if I am making the brand guide public if they cannot view the notes for a color?
Is the intent of the tool to store Primary colors as one Asset under color and then add the primary colors under the customized pallete section or create each color as its own asset? Also are there any plans to prevent asset names from not being fully visible?
A: Thanks for giving Brandy a try and for sharing your feedback. Really appreciate it.
For organizing colors, the recommended approach is to create a color palette like "Primary Colors" or "Secondary Colors" and then add individual swatches within that palette. Each color does not need to be added as a separate asset.
You are absolutely right about color notes. We are already working on making...
The product looks great and is something I definitely need.
It looks like it doesn't support video files though? I looked in comments and back in May 2024 you said you were building it at that time.
But now it's over a year later so I checked the roadmap and it says the video options are still "Under review" more than a year after you said that feature was in progress. So do you guys actually intend on adding video anytime soon or is it not a priority?
Storage if 10GB for the whole account is low so can we stack Appsumo licenses to add 10GB more for each extra license?
Thanks for your kind words, we're glad Brandy feels like the right fit for you!
Yes, videos are now supported on the platform, and you can also embed YouTube videos directly into your brand spaces. As for storage, we currently don't support stacking AppSumo licenses, but we’re always evaluating feedback to improve the offering.
Appreciate your support and feel free to reach out if you...
Yes, CNAME (custom domains) and white labeling are included in the AppSumo deal. You can fully customize your brand portal’s domain and appearance to match your brand. Let us know if you need help setting it up!
Q: App app.brandyhq.com is returning Application Error. Can you share any known issues or an ETA to resolution?
Application error An error occurred in the application and your page could not be served. If you are the application owner, check your logs for details. You can do this from the Heroku CLI with the command
A: A global server issue impacted our app, along with several other major platforms. The issue has now been fully resolved, and everything is back up and running.
Q: Purchased in July 2021... Where's my FAVICON?
I am just checking out some of your newer features, which I guess original supporters do not get to benefit from, but you actually took away a feature that you had provided, and I'm a bit upset by it since I use this in business. The original deal allowed the custom favicon, now my client sees your color rocks glass icon, which makes no sense when you allow a custom domain, and a branded top-left logo. WHY? I kind of understand pushing me to upgrade for new features -- (EXCEPT you would NOT be where you are now without us - the original buyers, so it's a bit of a slap) - but help me understand the reason a benefit I had access to was removed! I'm sort of mifffed about it. You were one of the relatively few "good" AppSumo purchases that I've been happy to have made.
brandyhq.com
Edited Aug 16, 2025A: The Pro plan includes: White Label - Custom URL/Domain, Custom branding such as Custom logo, Custom logo link, Custom colors, and Custom navigation.
The favicon was introduced later on along with custom featured image when you share the Brandy link. This is part of the White Label Sharing features in our Agency plan. The favicon would be in the tabs in your browsers, you still get access to...
Share Brandy
Verified purchaser
You definitely provided favicon customization at one point - then took it away. I don't appreciate that. So unfortunately (for us both I guess) I won't be upgrading. I do (and did) my part in your growth journey by buying on AppSumo to help you get your head start. Your work is to make new clients to pay montly. It's a shame to try to force us who helped you to get where you are now into upgrade.
Q: Can I display details about how colors should be used?
So I just purchased the tool and I am kind of lukewarm on it. Primary because I am unsure of how primary versus secondary versus tertiary colors are meant to be stored. Also, how can a person tell how a color should be used if I am making the brand guide public if they cannot view the notes for a color?
Is the intent of the tool to store Primary colors as one Asset under color and then add the primary colors under the customized pallete section or create each color as its own asset? Also are there any plans to prevent asset names from not being fully visible?
brandyhq.com
Aug 7, 2025A: Thanks for giving Brandy a try and for sharing your feedback. Really appreciate it.
For organizing colors, the recommended approach is to create a color palette like "Primary Colors" or "Secondary Colors" and then add individual swatches within that palette. Each color does not need to be added as a separate asset.
You are absolutely right about color notes. We are already working on making...
Share Brandy
Q: Videos, Storage & Stacking Questions
The product looks great and is something I definitely need.
It looks like it doesn't support video files though? I looked in comments and back in May 2024 you said you were building it at that time.
But now it's over a year later so I checked the roadmap and it says the video options are still "Under review" more than a year after you said that feature was in progress. So do you guys actually intend on adding video anytime soon or is it not a priority?
Storage if 10GB for the whole account is low so can we stack Appsumo licenses to add 10GB more for each extra license?
Thanks and I appreciate your help!
brandyhq.com
Jul 4, 2025A: Hi,
Thanks for your kind words, we're glad Brandy feels like the right fit for you!
Yes, videos are now supported on the platform, and you can also embed YouTube videos directly into your brand spaces. As for storage, we currently don't support stacking AppSumo licenses, but we’re always evaluating feedback to improve the offering.
Appreciate your support and feel free to reach out if you...
Share Brandy
Q: CNAME/White Label included?
Sorry, I realize this has been asked previously, but I am still not clear. Is CNAME/ White Label included in this deal?
brandyhq.com
Jul 19, 2025A: No worries at all, happy to clarify!
Yes, CNAME (custom domains) and white labeling are included in the AppSumo deal. You can fully customize your brand portal’s domain and appearance to match your brand. Let us know if you need help setting it up!
Share Brandy
Q: App app.brandyhq.com is returning Application Error. Can you share any known issues or an ETA to resolution?
Application error
An error occurred in the application and your page could not be served. If you are the application owner, check your logs for details. You can do this from the Heroku CLI with the command
brandyhq.com
Jun 13, 2025A: A global server issue impacted our app, along with several other major platforms. The issue has now been fully resolved, and everything is back up and running.
Share Brandy