Founder Team
brandyhq.com
May 28, 2024A: We are here and happy to help answer any queries. You can reach out to becky@brandyhq.com :)
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Brandy
Product detailsRelated questions
- Why does the system force me to enter a credit card? If I previously purchased a redemption code, why does the system require me to enter a payment method to activate it? Why does support take so long to respond? Why don't they provide technical support when they respond? Is this the kind of support that users who purchase the campaign can expect?
- I am just checking out some of your newer features, which I guess original supporters do not get to benefit from, but you actually took away a feature that you had provided, and I'm a bit upset by it since I use this in business. The original deal allowed the custom favicon, now my client sees your color rocks glass icon, which makes no sense when you allow a custom domain, and a branded top-left logo. WHY? I kind of understand pushing me to upgrade for new features -- (EXCEPT you would NOT be where you are now without us - the original buyers, so it's a bit of a slap) - but help me understand the reason a benefit I had access to was removed! I'm sort of mifffed about it. You were one of the relatively few "good" AppSumo purchases that I've been happy to have made.
- So I just purchased the tool and I am kind of lukewarm on it. Primary because I am unsure of how primary versus secondary versus tertiary colors are meant to be stored. Also, how can a person tell how a color should be used if I am making the brand guide public if they cannot view the notes for a color? Is the intent of the tool to store Primary colors as one Asset under color and then add the primary colors under the customized pallete section or create each color as its own asset? Also are there any plans to prevent asset names from not being fully visible?
- The product looks great and is something I definitely need. It looks like it doesn't support video files though? I looked in comments and back in May 2024 you said you were building it at that time. But now it's over a year later so I checked the roadmap and it says the video options are still "Under review" more than a year after you said that feature was in progress. So do you guys actually intend on adding video anytime soon or is it not a priority? Storage if 10GB for the whole account is low so can we stack Appsumo licenses to add 10GB more for each extra license? Thanks and I appreciate your help!
- Sorry, I realize this has been asked previously, but I am still not clear. Is CNAME/ White Label included in this deal?