Q: Purchased in July 2021... Where's my FAVICON?

I am just checking out some of your newer features, which I guess original supporters do not get to benefit from, but you actually took away a feature that you had provided, and I'm a bit upset by it since I use this in business. The original deal allowed the custom favicon, now my client sees your color rocks glass icon, which makes no sense when you allow a custom domain, and a branded top-left logo. WHY? I kind of understand pushing me to upgrade for new features -- (EXCEPT you would NOT be where you are now without us - the original buyers, so it's a bit of a slap) - but help me understand the reason a benefit I had access to was removed! I'm sort of mifffed about it. You were one of the relatively few "good" AppSumo purchases that I've been happy to have made.

OroSitesHostingEdited Aug 15, 2025
Founder Team
brandyhq.com

brandyhq.com

Edited Aug 16, 2025

A: The Pro plan includes: White Label - Custom URL/Domain, Custom branding such as Custom logo, Custom logo link, Custom colors, and Custom navigation.

The favicon was introduced later on along with custom featured image when you share the Brandy link. This is part of the White Label Sharing features in our Agency plan. The favicon would be in the tabs in your browsers, you still get access to customize the logo in your navigation on Pro.

If you reach out to becky@brandyhq.com we will be happy to take your feedback for consideration. We appreciate your support and kind feedback.

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Posted: Aug 22, 2025

You definitely provided favicon customization at one point - then took it away. I don't appreciate that. So unfortunately (for us both I guess) I won't be upgrading. I do (and did) my part in your growth journey by buying on AppSumo to help you get your head start. Your work is to make new clients to pay montly. It's a shame to try to force us who helped you to get where you are now into upgrade.

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