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CardClan is the most effective way to build more profound connections with your community by sending them a personalized digital card in 120 seconds.
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Q: I full stacked 7 codes and cannot redeem any of them and getting zero response from supoort!
Is this product still being supported? 3 emails since last week asking for help and nothing?
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Hey ,
I apologize for this the best way to reach us the live chat on the website and in app we reply over that within 5 minutes max. I would be happy to assist sorry again for this.
Q: What is the best way to reach your support desk?
I can't see anything within CardApp to reach you.
I'm getting error messages when trying to send cards either uploading a csv file or sending them individually.
Thanks.
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Q: I run a business where I would like to have my clients send a card out using our service or put in a request to have one sent out.
Can you guys do this?
Adil_CardClan
May 15, 2024A: Yes you can invite your clients to your workspace and they can schedule a card out.
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Q: Hello good afternoon.
I see your product is excellent, as a means of payment are you thinking of adding PayPal and for mail, could you integrate SendinBlue?
Adil_CardClan
May 15, 2024A: We already have that planned with their JS button integration as soon as we hear back from their team we will get that done.
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Hey,
CardClan V2 is going live today, you have the option to connect your SMTP account, so you can easily connect Sendinblue SMTP to CardClan. Also we will look into the payment integrations seems like an interesting idea.
Thanks
I have Crello for life, could you do an integration with crello? I will buy a code
Q: Hi, any updates regarding this product?
I see its been about 3 months since the last roadmap update.
Adil_CardClan
May 14, 2024A: Hey,
So there has not been a lot of activity on the roadmap as we are working on a very big release coming out in 2 weeks, with new UI, workspaces, team members, custom email accounts to send cards, schedule to multiple recipients at once, and white-label.
All hands are on deck with this update and I am sure it will be all worth it for our amazing customers.
Thanks,
P.s Will update the...
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Thank you for your response and actually keeping those interested informed. I appreciate the work and time you take.
One more question sorry: am I able to add codes to increase limits? Sorry if that's a dumb question but some of the replies/questions I've read here confused me so just wanted to be sure.
Thank you again!
Hey,
So all questions are appreciated, you have the ability to stack codes to increase limits. If you want more details around the limits please drop an email at hello@cardclan.io and the team will guide you all the way.
Thanks